Assistant Manager, Product Operations & Visual Merchandising | Sydney

lululemon; Council of the City of Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

A well-known athletic apparel company is seeking an Assistant Manager for Product Operations & Visual Merchandising to lead a dynamic store team. Responsibilities include managing product lifecycle, ensuring compliance with visual merchandising standards, and fostering team development. The ideal candidate will have leadership experience and a strong understanding of inventory management, assisting in creating an exceptional customer experience.

Qualifications

• 1 year experience with inventory management, stocking, planning and logistics.
• 1 year leadership or management experience.

Responsibilities

• Lead team in executing product-focused directives.
• Drive product and visual merchandising strategies.
• Coach team in product operations and standards.

Skills

Leadership

Adaptability

Collaboration

Problem Solving

Visual Merchandising

Education

High school diploma or equivalent

Job description

Job Summary

The Assistant Manager, Product Operations & Visual Merchandising (AMPOV) role is a part of the store leadership team, reporting directly to the Store Manager, and is responsible for leading the individuals who execute critical product functions. The AMPOV manages and is accountable for the end to end product lifecycle (receiving, processing, organizing, and exiting). They also have ownership of visual merchandising (VM) execution that aligns with our Company’s brand and product presentation standards to create the most optimal guest experience. They are responsible for leading an exceptional guest experience on the floor, and driving team performance and development.

Core Responsibilities

• Ensure team members are executing company-driven product-focused directives, projects, and initiatives in accordance with standard operating procedures (SOPs).
• Drive implementation of the Company and Store Manager’s product and visual merchandising strategies, adapting for the store’s unique layout within the standards.
• Enroll leadership and educator team on company product and visual merchandising strategy, standards, and updates.
• Coach and develop team members in product operations and visual merchandising execution and standards.
• Actively monitor product levels and organize accurate, efficient inventory receiving and processing to sustain operational excellence.
• Drive accurate product operations through company standards, including SOPs, and adhere to merchandising standards to align with visual merchandising strategy. Oversee consistent implementation of brand standards in key product stories, product placement strategies, and intuitive store navigation for a world-class, guest-centric experience. Review and interpret business data and metrics to inform product strategy and actions.
• Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
• Lead from and move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.

Job Requirements

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods

Schedule/Availability

• Full-time position, 38 hours per week
• The work schedule is based on a roster (Sunday to Thursday) and can vary based on store needs
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
• In addition, the schedule may require early mornings or late nights/overnights, attendance at evening inventory shifts will be necessary

Experience

• 1 year experience with inventory management, stocking, planning and logistics, and/or product or visual merchandising
• 1 year leadership or management experience (e.g., leading work of others, coaching or providing feedback)

Job Assets (nice to have; not required)

• Education: High school diploma, equivalent, or above
• 1 year retail or sales specific management experience
• 1 year recruiting, hiring, or training employees
• 1 year project management experience
• Visual merchandising experience or background in design

What We Look For

• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
• Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions using available resources
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity: Behaves in an honest, fair, and ethical manner
• Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
• Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
• Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values
• Visual Design and Styling: Understands visual merchandising; is skilled in applying color theory, visual display composition, and styling/placement techniques to retail

Work Context

• Work involves moving through a store with bright lights and loud music, and sometimes sitting for extended periods
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
• Work will involve moving boxes weighing up to 30 lbs (13.6 kg)