Assistant Manager, Operations | Sunshine Plaza

Lululemon Athletica Inc.; Sunshine Beach; On-site; AUD 70,000 - 90,000; Full time

Job summary

lululemon is seeking an Assistant Manager, Operations at Sunshine Plaza to lead store operations, scheduling, payroll, and administrative tasks while driving inventory accuracy and excellent guest experiences.

You will manage budgets and ensure safety and compliance, supporting omnichannel initiatives and developing a high-performing, inclusive team on the shop floor.

Qualifications

• Inclusive leadership and guest-first mindset are essential.
• High ethical standards and fair decision-making expected.
• Ability to coach and develop store teams for performance.

Responsibilities

• Lead store operations, scheduling, payroll, and admin tasks.
• Drive inventory accuracy, receiving, replenishment, and product ops.
• Manage budgets, expenses, and financial metrics for the store.
• Ensure safety, compliance, facilities, tech, and vendor standards.
• Support omnichannel programs to enhance guest experiences.
• Lead from the floor and develop team capability with inclusive culture.

Skills

Inclusion & Diversity

Integrity

Leadership

Guest Experience

Team Building

Strategic Thinking

Change Management Leadership

Interactive Communication

Problem Solving

Job description

Assistant Manager, Operations | Sunshine Plaza

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, a parenthood top up program, and personal and professional development programs.Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Job Summary

The Assistant Manager is a key member of the store leadership team, reporting to the Store Manager. They help drive results, coach and develop our Educators and Key Leaders, and consistently deliver outstanding guest experiences.

The Assistant Manager, Operations (AM, Ops

is a key leader responsible for ensuring the store operates efficiently, safely, and successfully. They drive operational excellence across scheduling, inventory, compliance, financial administration, and business processes while supporting team development and delivering a seamless guest experience. Leading from the floor, they create an inclusive environment where teams can perform at their best and business goals are consistently achieved.

• Lead store operations, scheduling, payroll, and administrative processes to support business performance
• Drive inventory accuracy, receiving, replenishment, and product operations excellence
• Manage operational budgets, expenses, reporting, and financial performance metrics
• Ensure safety, compliance, facilities, technology, and vendor standards are maintained
• Support omnichannel programs and operational initiatives to enhance the guest experience
• Lead from the retail floor while developing team capability and fostering an inclusive culture

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity: Behaves in an honest, fair, and ethical manner
• Leadership: Desires to lead and inspire others; motivates, empowers, develops, and directs others
• Guest Experience: Actively creates an inclusive, guest first experience for every guest
• Team Building: Creates and develops teams that invites unique perspectives
• Strategic Thinking: Considers implications of decisions; aligns with company vision and values
• Change Management Leadership: Leads others through change processes and uncertainty
• Interactive Communication: Conveys information effectively through different communication styles
• Problem Solving: Identifies opportunities for improvement; evaluates alternatives; makes timely decisions

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.