Assistant Manager, Product Operations & Visual Merchandising | Moorabbin Factory Outlet

Lululemon Athletica Inc.; Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

competitive base pay

team-based bonus program

paid time off

generous employee discounts

fitness/yoga classes

parenthood top up program

personal and professional development

Job summary

lululemon Moorabbin Factory Outlet is looking for an Assistant Manager to lead Product Operations and Visual Merchandising on the shop floor. You will drive the end-to-end product lifecycle from receiving to stocking and display, ensuring VM alignment with our brand standards and delivering an exceptional guest experience.

You will coach a team, optimize stock and displays, and respond to store needs with agility while upholding inclusion and high performance in a dynamic retail environment.

Qualifications

• 1 year experience with inventory management, stocking, planning and logistics.
• 1 year leadership or management experience (leading others, coaching, or feedback).
• Education: High school diploma, equivalent, or above.

Responsibilities

• Lead and coach team on product operations and visual merchandising standards.
• Ensure accurate inventory receiving and processing to sustain operational excellence.
• Execute product and VM strategies aligned with brand and store layout.
• Monitor product levels and interpret business metrics to inform actions.
• Apply SOPs and brand standards to optimize guest experience.
• Foster an inclusive, collaborative team environment on the floor.
• Move on floor to assess needs and support business, team, and guests.

Skills

Adaptability

Collaboration

Decision Making

Inclusion

Integrity

Leadership

Planning

Strategic Thinking

Visual Design

Education

High school diploma, equivalent, or above

Job description

Assistant Manager, Product Operations & Visual Merchandising | Moorabbin Factory Outlet

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, a parenthood top up program, and personal and professional development programs.

• competitive base pay
• team-based bonus program
• paid time off
• generous employee discounts
• fitness/yoga classes
• parenthood top up program
• personal and professional development programs

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Job Summary

The Assistant Manager, Product Operations & Visual Merchandising (AMPOV) role is a part of the store leadership team, reporting directly to the Store Manager, and is responsible for leading the individuals who execute critical product functions. The AMPOV manages and is accountable for the end to end product lifecycle (receiving, processing, organizing, and exiting). They also have ownership of visual merchandising (VM) execution that aligns with our Company’s brand and product presentation standards to create the most optimal guest experience. They are responsible for leading an exceptional guest experience on the floor, and driving team performance and development.

Core Responsibilities of the Job

1. Ensure team members are executing company-driven product-focused directives, projects, and initiatives in accordance with standard operating procedures (SOPs).
2. Drive implementation of the Company and Store Manager’s product and visual merchandising strategies, adapting for the store’s unique layout within the standards.
3. Enroll leadership and educator team on company product and visual merchandising strategy, standards, and updates.
4. Coach and develop team members in product operations and visual merchandising execution and standards.
5. Actively monitor product levels and organize accurate, efficient inventory receiving and processing to sustain operational excellence.
6. Drive accurate product operations through company standards, including SOPs, and adhere to merchandising standards to align with visual merchandising strategy. Oversee consistent implementation of brand standards in key product stories, product placement strategies, and intuitive store navigation for a world-class, guest-centric experience. Review and interpret business data and metrics to inform product strategy and actions.
7. Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
8. Lead from and move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.

Job Requirements

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods

Schedule/Availability

• Full-time position, 38 hours per week
• The work schedule is based on a roster and can vary based on store needs
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
• In addition, the schedule may require early mornings or late nights/overnights, attendance at evening inventory shifts will be necessary

Experience

• 1 year experience with inventory management, stocking, planning and logistics, and/or product or visual merchandising
• 1 year leadership or management experience (e.g., leading work of others, coaching or providing feedback)

Job Assets (i.e., nice to have; not required)

• Education: High school diploma, equivalent, or above
• Experience:
  • 1 year retail or sales specific management experience
  • 1 year recruiting, hiring, or training employees
  • 1 year project management experience
  • Visual merchandising experience or background in design

What We Look For

• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks
• Collaboration and Teamwork:Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
• Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions using available resources
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity: Behaves in an honest, fair, and ethical manner
• Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
• Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
• Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values
• Visual Design and Styling: Understands visual merchandising; is skilled in applying color theory, visual display composition, and styling/placement techniques to retail

Work Context (e.g., environment, interactions, physical)

• Work involves moving through a store with bright lights and loud music, and sometimes sitting for extended periods
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
• Work will involve moving boxes weighing up to 30 lbs (13.6 kg)

lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.