Assistant Manager - Monitoring and Compliance

Australian Communications & Media Authority; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Australian Communications & Media Authority (ACMA) in Sydney seeks an Assistant Manager to lead monitoring and compliance activities across radiocommunications and telecommunications. You will guide staff, influence regulatory outcomes and work with a range of stakeholders to uphold technical standards and licence conditions.

The role requires managing investigations and compliance programs, with opportunities to influence national regulatory priorities and safeguard the Australian

Qualifications

• Eligible applicants must be Australian citizens.
• A Certificate IV in Government Investigations (or equivalent) is required or obtainable within 12 months of commencing.
• A Baseline security clearance must be obtained and maintained.
• The role involves applying regulatory frameworks to complex matters across spectrum management.

Responsibilities

• Lead regulatory, compliance, investigation or spectrum monitoring activities.
• Contribute to compliance and enforcement outcomes and escalation of matters.
• Prepare briefs, investigation reports and regulatory documentation.
• Oversee desktop, field-based or technical monitoring to assess compliance and manage risks.

Skills

Regulatory investigations

Compliance monitoring

Stakeholder management

Education

Certificate IV in Government Investigations

Job description

Assistant Manager - Monitoring and Compliance

Australian Communications & Media Authority – Sydney NSW

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.

This work underpins our vision for a connected, informed and entertained Australia.

Who we areCommunications Infrastructure Division

The Communications Infrastructure Division manages the planning and availabilityofradiofrequency spectrum. It manages the issue and renewal of licences for broadcasting,radiocommunications and telecommunications services, in addition to monitoring the complianceof services with technical standards and licence conditions.

Licensing and Infrastructure Safeguards Branch

The Licensing and Infrastructure Safeguards Branch is responsible for the issue andrenewal of licences for broadcasting, radiocommunications and telecommunications services,monitoring and compliance activities for services and devices with technical standards andlicence conditions. The Branch also oversees various telecommunications infrastructure matters,including technical regulation, carrier licensing, submarine cable and carrier infrastructuredeployment arrangements.

Monitoring and Compliance section

The Monitoring and Compliance team is responsible for monitoring and compliance activities

for radiocommunications and telecommunications services and devices with technical standardsand licence conditions. The section also oversees compliance with telecommunicationsinfrastructure deployment matters including carrier infrastructure deployment and industry codecompliance arrangements.

About the role

This role offers the opportunity to lead staff and contribute to nationally significant regulatoryoutcomes that protect the Australian community. Whether your expertise is in investigations andregulatory practice or technical spectrum management, you will work across a diverse range ofissues, develop staff capability, influence regulatory outcomes and contribute to the effectiveoperation of Australia's communications and radiocommunications regulatory frameworks.

Working collaboratively with the Section Manager and other senior staff, you will help deliverregulatory priorities, manage risks associated with spectrum interference and non-compliance,and support safeguards that protect the Australian community.

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.

This work underpins our vision for a connected, informed and entertained Australia.

Who we areCommunications Infrastructure Division

The Communications Infrastructure Division manages the planning and availabilityofradiofrequency spectrum. It manages the issue and renewal of licences for broadcasting,radiocommunications and telecommunications services, in addition to monitoring the complianceof services with technical standards and licence conditions.

Licensing and Infrastructure Safeguards Branch

The Licensing and Infrastructure Safeguards Branch is responsible for the issue andrenewal of licences for broadcasting, radiocommunications and telecommunications services,monitoring and compliance activities for services and devices with technical standards andlicence conditions. The Branch also oversees various telecommunications infrastructure matters,including technical regulation, carrier licensing, submarine cable and carrier infrastructuredeployment arrangements.

Monitoring and Compliance section

The Monitoring and Compliance team is responsible for monitoring and compliance activities

for radiocommunications and telecommunications services and devices with technical standardsand licence conditions. The section also oversees compliance with telecommunicationsinfrastructure deployment matters including carrier infrastructure deployment and industry codecompliance arrangements.

About the role

This role offers the opportunity to lead staff and contribute to nationally significant regulatoryoutcomes that protect the Australian community. Whether your expertise is in investigations andregulatory practice or technical spectrum management, you will work across a diverse range ofissues, develop staff capability, influence regulatory outcomes and contribute to the effectiveoperation of Australia's communications and radiocommunications regulatory frameworks.

Working collaboratively with the Section Manager and other senior staff, you will help deliverregulatory priorities, manage risks associated with spectrum interference and non-compliance,and support safeguards that protect the Australian community.

The key duties of the position include:

Depending on your skills, experience and area of expertise, you may undertake some or all ofthe following activities:

• Lead and support regulatory, compliance, investigation or spectrum monitoring activities,including complaints assessment, evidence gathering, analysis and the application ofstatutory powers where appropriate.
• Contribute to compliance and enforcement outcomes, including the development ofregulatory responses and escalation of matters where required.
• Prepare and review briefs, investigation reports, advice, procedures and other regulatory oroperational documentation.
• Lead or oversee desktop, field-based or technical monitoring activities to assess complianceand manage risks to the communications environment.
• Apply legislation, regulatory frameworks and policy to complex matters, including emergingissues and new regulatory requirements.
• Build and maintain productive relationships with internal and external stakeholders, includingindustry, government agencies and community representatives.
• Contribute to project, program and business management activities that support section,branch and agency priorities.

Eligibility

To be eligible for employment with ACMA, applicants must be Australian citizens.

A Certificate IV in Government Investigations (or equivalent recognised qualification), or thedemonstrated ability and willingness to obtain the qualification within 12 months ofcommencement in the role.

The successful candidate will also be required to obtain and maintain a Baseline level security clearance. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.

Notes

Suitable candidates will be placed in a merit pool from this selection process and may be used to fill similar ongoing roles in other areas of ACMA. Non-ongoing opportunities may be offered as a specified term.

Getting to know the Australian Communications and Media Authority

ACMA is Australia’s regulator for broadcasting, some online content, radiocommunications and telecommunications.We work with industry and government, locally and internationally, so that Australians can enjoy the best and most innovative media and communications services in a fair, responsible, safe and productive way.The ACMA provides a supportive and respectful work environment that values the diversity of our employees. Our three main offices are in Canberra, Melbourne and Sydney. Visit acma.gov.au for more information on joining our team.