Assistant Manager — Lead the Pub Floor & Guest Experience

Endeavour Group; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts on ALH Hotels brands

Wellbeing & EAP support

Job summary

Edinburgh Castle Hotel, Brisbane, part of the Endeavour Group, is seeking an Assistant Manager to lead a busy floor team across pub, bistro and gaming spaces. You will drive service standards, coordinate shifts, and partner with the Publican to sustain a vibrant guest experience.

Applicants should have hospitality leadership experience, a hands-on work style, and current RSA/RSG/RMLV licenses as required by state regulations. Join a buzzing local venue and contribute to a strong team culture.

Qualifications

• Hands-on leadership in a busy pub environment.
• Proven ability to lead a diverse team and maintain service standards.

Responsibilities

• Oversee daily floor operations across bistro, sports bar and gaming room.
• Support the Publican to run the venue safely and efficiently.
• Lead on- shift training and staff motivation to deliver gold-class hospitality.
• Handle issues quickly to maintain a smooth guest experience.

Skills

People management

Hospitality operations

Customer service

RSA/RSG/RMLV license

Job description

Edinburgh Castle Hotel, Brisbane, part of the Endeavour Group, is seeking an Assistant Manager to lead a busy floor team across pub, bistro and gaming spaces. You will drive service standards, coordinate shifts, and partner with the Publican to sustain a vibrant guest experience.

Applicants should have hospitality leadership experience, a hands-on work style, and current RSA/RSG/RMLV licenses as required by state regulations. Join a buzzing local venue and contribute to a strong team culture.