Assistant Manager - Hinterland Hotel

Endeavour Group; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Queensland is seeking an Assistant Manager for the Hinterland Hotel. This role involves supporting the Venue Manager, leading the team, and ensuring exceptional service to customers. Candidates should have hospitality experience, strong leadership skills, and required certifications. This position offers career growth within a large network and various employee benefits, including discounts across multiple brands.

Benefits

Career growth opportunities

Discount card for various brands

Wellbeing support program

Qualifications

• Experience in the hospitality industry, preferably in a supervisory role.
• Strong leadership skills to manage the bar and gaming room.
• Confidence to represent the venue when required.

Responsibilities

• Support the Venue Manager in daily operational tasks.
• Lead the team and ensure excellent customer service.
• Handle customer issues promptly and maintain a positive atmosphere.

Skills

Customer service

Team leadership

People skills

Education

Current RSA, RSG, and RMLV certifications

Job description

Overview

Assistant Manager | Hinterland Hotel

We’re on the hunt for our next Assistant Manager to help keep the Hinterland Hotel buzzing and loved by the locals. Sitting on the banks of the Nerang River, the Hinterland Hotel has been a local icon for years, serving locals and visitors who pass through Nerang. This isn’t just a pub; it’s a true all-rounder with a bistro, bar, gaming, functions, and motel accommodation. Locals, travellers, and everyone in between drop in, which means no two days are the same.

As Assistant Manager, you’ll work side by side with the Venue Manager, making sure the crew is firing, the customers are happy, and every shift runs smoothly.

A Day In The Life Of An Assistant Manager

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

About You

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA and RSG and RMLV as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

Benefits

The benefits are good too! Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.