Assistant Manager Gepps Crossing

Adair's External Company; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Job summary

A retail company in Adelaide is seeking an Assistant Manager to enhance customer experience and lead the team. The ideal candidate is passionate about customer service, has strong leadership qualities, and excels in coaching and developing others. You'll play a pivotal role in achieving performance targets while fostering a motivated culture. Join us in creating a welcoming and stylish environment for our customers.

Benefits

50% off full price styles

Employee Assistance Program

Training programs

Bonus incentives

Recognition for performance

Qualifications

• Proven ability to create an engaging customer experience.
• Demonstrated success in achieving KPIs and targets.
• Strong coaching and development skills.
• Ability to nurture a motivated team culture.

Responsibilities

• Support the Store Manager in driving customer experience.
• Lead by example to delight customers.
• Assist in coaching and developing team members.
• Analyze reports to identify opportunities for enhancement.

Skills

Customer experience focus

Leadership qualities

Team coaching skills

Attitude and teamwork

Job description

Our Awesome Perks

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• Team member discounts — 50% off full price styles, 15% off sale styles and free shipping
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs

• Confidential and free access to our Employee Assistance Program(financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances
• Time in Lieu
• 4 week rotational roster which includes every 2nd full weekend off and only one late night trade.

This is Adairs

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years are incredibly exciting for us as we embark on some transformational projects that will see us significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

As Our New Assistant Manager:

Your overarching purpose is to work closely and collaboratively to support the team and the Store Manager drive the ultimate customer experience and elevate the stores overall performance

You’ll bring significant value through;

• Leading by example through inspiring and delighting our customers, enabling them to weave their own style of home

• Being a role model around achieving personal targets and KPI’s whilst supporting the team achieve theirs
• Supporting the Store Manager with coaching, developing and training the wider team

• Contribute to the successful workforce planning and roster to ensure we remain within budget
• Analysing reports and proactively identify opportunities that will increase the customer experience

What We Ask You To Bring To The Table:

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Leadership qualities and demonstrated success in achieving KPI’s and targets
• Ability and experience creating and instilling an engaged and motivated culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Awesome attitude, nothing to much trouble and are always part of the solution
• Team player, you strongly believe we are better as one

Ready To Take The Plunge:

Apply by clicking on “Apply Now” and submit your cover letter and resume… yes we love a good cover letter!!

We look forward to what the possibilities could bring.