Assistant Manager - Emerald Star Hotel Motel

Endeavour Group Careers; Emerald; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Job summary

Emerald Star Hotel Motel in Emerald, Queensland, is seeking an Assistant Manager to lead on the floor, driving standards across our busy pub, bistro, and gaming lounge.

You will work closely with the Publican, supervise a team, handle hiccups, and bring energy, service and a smile to every shift while complying with RSA/RSG and Approved Managers Licence requirements.

This hands-on role requires physical tasks and a strong guest-focused approach.

Qualifications

• RSA/RSG and Manager Licence are required.
• Hands-on leadership experience in hospitality.

Responsibilities

• Lead on-floor operations across multiple venue areas.
• Supervise and motivate a team during shifts.
• Collaborate with Publican to ensure smooth pub operations.

Skills

RSA / RSG

Approved Managers Licence

Supervisory experience

Job description

Job Description

Job Description

Assistant Manager | Emerald Star Hotel Motel

Are you a hospitality professional ready to step into a leadership role at one of Emerald’s busiest and most diverse venues? The Emerald Star Hotel Motel is looking for a high-energy, floor-focused Assistant Manager to join the team.

"The Star" is a total powerhouse. From our massive bistro that feeds the local community to our premier gaming lounge and bustling sports bar, there is never a dull moment. We are looking for a leader who thrives in the thick of the action, someone who loves being on the floor, connecting with our regulars, and keeping the standards sky-high across every department.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA /RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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