Assistant Manager Darwin Homemaker

Adair's External Company; Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading retail company in Australia is seeking an Assistant Manager to enhance the customer experience and support the Store Manager. This role requires someone passionate about customer service, with strong leadership skills and the ability to motivate a team. The ideal candidate will have a proven record in meeting KPIs and fostering an engaging team culture. You will help drive overall store performance while achieving a harmonious work environment.

Benefits

50% off full price styles

Access to learning programs

Employee Assistance Program

Time in Lieu

Qualifications

• Proven experience in achieving KPIs and targets.
• Strong leadership qualities and ability to motivate a team.
• Passion for customer experience.

Responsibilities

• Support the Store Manager to drive customer experience.
• Inspire and lead staff towards achieving targets.
• Assist in workforce planning and budget management.

Skills

Customer experience

Leadership

Team collaboration

Coaching and training

Job description

Our Awesome Perks

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• Team member discounts ─50% off full price styles, 15% off sale styles and free shipping
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs
• Confidential and free access to our Employee Assistance Program(financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances
• Time in Lieu
• 4 week rotational roster which includes every 2nd full weekend off and only one late night trade.

This is Adairs

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see is significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

As Our New Assistant Manager:

Your overarching purpose is to work closely and collaboratively to support the team and the Store Manager drive the ultimate customer experience and elevate the stores overall performance

You’ll bring significant value through;

• Leading by example through inspiring and delighting our customers, enabling them to weave their own style of home
• Being a role model around achieving personal targets and KPI’s whilst supporting the team achieve theirs
• Supporting the Store Manager with coaching, developing and training the wider team
• Contribute to the successful workforce planning and roster to ensure we remain within budget
• Analysing reports and proactively identify opportunities that will increase the customer experience

What We Ask You To Bring To The Table:

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Leadership qualities and demonstrated success in achieving KPI’s and targets
• Ability and experience creating and instilling an engaged and motivated culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Awesome attitude, nothing to much trouble and are always part of the solution
• Team player, you strongly believe we are better as one

Ready To Take The Plunge:

Apply by clicking on “Apply Now” and submit your cover letter and resume…..yes we love a good cover letter!!

We look forward to what the possibilities could bring.