Assistant Manager - Canberra

Nova Dental Implant Centre; Canberra; On-site; AUD 70,000 - 110,000; Full time

Job summary

Nova Dental Implant Centre in Denman Prospect, ACT is seeking an experienced senior receptionist or clinic professional to join as an Assistant Manager. You will lead from the front to ensure smooth daily operations and a seamless patient experience from arrival through to follow-up.

Working closely with clinicians and the wider team, you’ll oversee clinic scheduling, patient flow, rosters, and stock, while supporting compliance, infection control and consistent processes.

Qualifications

• Experience in dental reception, clinical coordination or clinic leadership.
• Strong organisational and communication skills.
• Experience managing schedules and workflows in a busy clinic.
• Professional, patient-focused leadership approach.

Responsibilities

• Coordinating daily clinic operations, patient flow and appointments.
• Supporting and leading the reception and dental assisting teams.
• Managing rosters, staffing coverage and clinic readiness.
• Coordinating treatment schedules, lab cases and clinical logistics.
• Leading daily team huddles and maintaining clear communication.
• Managing stock, consumables and general clinic requirements.
• Supporting compliance, infection control and consistent clinic processes.

Skills

Clinic leadership

Staff rostering

Patient coordination

Communication skills

Leadership mindset

Tools

Practice management systems

Job description

At Nova Dental Implant Centre, we change lives through advanced dental implant treatment delivered with compassion, professionalism and excellence.

We’re a growing, patient-centred organisation focused on exceptional patient experiences, outstanding clinical care and creating a supportive environment where our teams can do their best work.

We’re now looking for an experienced senior reception or clinic professional to join our team in Denman Prospect, ACT as an Assistant Manager.

The Role

This is a hands-on role for someone who enjoys leading from the front, taking ownership and keeping things running smoothly.

Working closely with clinicians and the wider team, you’ll help oversee the day-to-day running of the clinic, support the team and make sure patients have a seamless experience from the moment they arrive.

You’ll be involved in:

• Coordinating daily clinic operations, patient flow and appointments
• Supporting and leading the reception and dental assisting teams
• Managing rosters, staffing coverage and clinic readiness
• Coordinating treatment schedules, lab cases and clinical logistics
• Leading daily team huddles and keeping communication on track
• Managing stock, consumables and general clinic requirements
• Supporting compliance, infection control and consistent clinic processes

You’ll also be someone the team can rely on when things get busy, helping solve problems in real time and making sure the clinic keeps moving.

About You

You’re organised, proactive and confident working in a busy clinical environment. You enjoy working with people, have strong attention to detail and are comfortable balancing competing priorities.

You’ll bring:

• Experience in dental reception, clinical coordination or clinic leadership
• Strong organisational and communication skills
• Confidence managing schedules, workflows and a busy clinic environment
• A supportive, team-focused approach to leadership
• A professional and patient-focused mindset
• Hold full Australian work rights

Previous experience in a senior dental reception or leadership role, surgical or implant treatment workflows, dental practice management systems, stock control or clinic operations will be highly regarded.