Assistant Manager

Discovery Parks; Melbourne; On-site; AUD 70,000 - 98,000; Full time

Benefits offered by this job

Onsite accommodation

Near Bright/Mt Buffalo area

Career development

Employee benefits

Job summary

Discovery Parks Mt Buffalo is seeking a hands-on Assistant Manager to help run the park with the Park Manager. You will be deeply involved across guest services, grounds, maintenance and general park operations, stepping up to lead teams and deliver exceptional guest experiences in a beautiful Victorian High Country setting.

The role offers a clear path toward Park Manager responsibilities, with fully furnished onsite accommodation and the chance to grow leadership skills in a premier tourism

Qualifications

• Experienced in tourism/hospitality operations and guest services.
• Proven supervisory or management experience.
• Willingness to lead across reception, maintenance and general park operations.

Responsibilities

• Support the Park Manager with day-to-day operation.
• Lead and support the team to deliver a great guest experience.
• Hands-on across reception, grounds, maintenance and operations.
• Assist rostering and day-to-day team coordination.
• Maintain high presentation standards across the property.
• Respond to guest enquiries, feedback and operational issues.
• Assist with reservations, administration and reporting.
• Support WHS and operational compliance.
• Step in for Park Manager in their absence.

Skills

Hands-on leadership

Team motivation

Guest service

Communication

Organization

Grounds/maintenance

Problem solving

Fleet coordination

Flexible scheduling

Job description

Discovery Parks – Mt Buffalo

Imagine finishing your working day surrounded by the spectacular Victorian High Country.

Discovery Parks – Mt Buffalo

Imagine finishing your working day surrounded by the spectacular Victorian High Country.

Discovery Parks Mt Buffalo is located at the foothills of Mt Buffalo National Park, close to Porepunkah and the popular township of Bright. It’s an incredible location for anyone who loves the outdoors, with mountains, rivers, walking and cycling trails and everything the High Country lifestyle has to offer.

The park features cabins, powered and unpowered sites and annual sites, along with a swimming pool, camp kitchen and playground, making it a popular base for guests exploring the region.

The Role – Mt Buffalo

We are looking for a hands-on Assistant Manager to join the team at Discovery Parks Mt Buffalo.

Working closely with the Park Manager, you’ll support the day-to-day running of the property and get involved across all areas of the operation, from guest services and team support through to grounds, maintenance and general park operations.

This is a fantastic opportunity for an experienced all-rounder who is ready to step into greater responsibility and continue developing their leadership skills, with genuine potential to progress towards a future Park Manager role.

Fully furnished, self-contained one-bedroom onsite accommodation is provided, making this a fantastic opportunity to embrace the High Country lifestyle.

Your Responsibilities Will Include

• Support the Park Manager with the day-to-day operation of the park
• Lead and support the team to deliver a great guest experience
• Get hands-on across reception, grounds, maintenance and general operations
• Assist with rostering and day-to-day team coordination
• Maintain high presentation standards across the property
• Respond to guest enquiries, feedback and operational issues
• Assist with reservations, administration and reporting
• Support workplace health, safety and operational compliance
• Step up and take responsibility for the park in the Park Manager’s absence
• Work across different areas of the park as required

About You

You’re a practical, positive and hands-on leader who isn’t afraid to get involved wherever needed.

You enjoy working with people, can confidently take responsibility when required and understand that running a successful holiday park means no two days are quite the same.

Most importantly, you’re looking for an opportunity where you can grow your operational and leadership experience and continue progressing your management career.

Skills & Experience

• Current driver’s licence
• Previous experience within tourism, hospitality, accommodation or a similar operational environment
• Previous supervisory, leadership or management experience
• Strong customer service and communication skills
• Experience supporting and motivating a team
• Good organisational and problem-solving skills
• Practical grounds, maintenance or general property experience would be advantageous
• Confidence working across different areas of an operation
• Ability to step up and take responsibility when required
• Flexibility to work weekends and public holidays as part of the park roster

Why Work for Us?

• Fully furnished onsite accommodation provided
• Live and work near Bright and spectacular Mt Buffalo
• Varied, hands-on role across the full park operation
• Genuine opportunity to build your skills towards becoming a Park Manager
• Career development opportunities across the Discovery Parks network
• Accommodation discounts across the G’day Group network
• Employee Assistance Program
• Service recognition and employee benefits
• Be part of one of Australia’s leading tourism businesses

About Us

G’day Group comprises leading Australian tourism brands including Discovery Parks, Resorts and the G’day Rewards loyalty program. Employing more than 2,000 people Australia-wide, G’day Group operates the largest holiday park network in the country and delivers memorable experiences for guests across Australia.

If you’re ready to take the next step in your management career, get hands‑on and experience everything the Victorian High Country has to offer, we’d love to hear from you.

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children Check specific to the state is required.

This role may require heavy lifting of up to 20kg, kneeling, squatting and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance risk factors and sustainability in our daily operations and ongoing decision‑making. Our five‑year ESG strategy is evolving to ensure we remain committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in and protecting our environment.