Assistant Executive Housekeeper: Lead Luxury Hotel Team

Silk Hospitality; Western Australia; In loco; AUD 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Permanent, full-time leadership role

The Ritz-Carlton, Perth environment

Inclusive leadership team

Leadership development and training

Healthcare and staff discounts

Descrizione del lavoro

Silk Hospitality in Perth is seeking an Assistant Executive Housekeeper to join the leadership team at The Ritz-Carlton, Perth. This hands-on role leads a large housekeeping team to uphold luxury standards across guest rooms and public areas.

You will work closely with the Executive Housekeeper on day-to-day operations, workforce planning, training, and performance management, driving consistency, safety, and guest satisfaction in a premier 5-star environment.

Competenze

• Experience as Assistant Executive Housekeeper or senior housekeeping leader in a 4- or 5-star hotel
• Proven ability to lead and develop a high-volume housekeeping team
• Strong knowledge of housekeeping operations, room quality standards and productivity management
• Experience with rostering and workforce planning
• Eye for detail and presentation standards
• Confident communication and stakeholder-management
• Organised and solutions-focused in a fast-paced hotel environment
• Hands-on leadership on the floor
• Commitment to an inclusive, respectful and high-performing workplace

Mansioni

• Lead and support daily housekeeping operations across guest rooms and public areas
• Coach, motivate and develop a large and diverse housekeeping team
• Step into the department leadership role when the Executive Housekeeper is absent
• Drive consistently high standards through regular room and public-area inspections
• Support recruitment, onboarding, training, performance management and succession planning
• Assist with rostering, workforce planning, productivity and payroll processes
• Monitor daily operational performance and respond quickly to changing hotel requirements
• Resolve guest concerns professionally, positively and with a strong service mindset
• Work closely with Front Office, Maintenance and other hotel departments to deliver seamless guest experiences
• Support inventory management, stock control and the ordering of housekeeping supplies and equipment
• Champion a positive, inclusive and safety-focused team culture

Conoscenze

Leadership

Housekeeping leadership

Roster planning

Staff development

Attention to detail

Guest experience

Communication skills

Descrizione del lavoro

Silk Hospitality in Perth is seeking an Assistant Executive Housekeeper to join the leadership team at The Ritz-Carlton, Perth. This hands-on role leads a large housekeeping team to uphold luxury standards across guest rooms and public areas.

You will work closely with the Executive Housekeeper on day-to-day operations, workforce planning, training, and performance management, driving consistency, safety, and guest satisfaction in a premier 5-star environment.