Assistant Catering Manager

ISS Facility Services Australia and New Zealand; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Wellbeing programs

Career progression opportunities

Discounts with major retailers

Job summary

ISS Facility Services Australia and New Zealand is seeking an experienced Assistant Catering Manager on a full-time basis. Based at Modbury Hospital, you will support day-to-day healthcare food services, ensuring safe, high-quality meals for patients and staff.

You will also support ISS Health operations across the Adelaide region. You will lead a catering team, oversee meal production, ensure HACCP compliance, and collaborate with dietitians and nursing teams to meet dietary requirements while

Qualifications

• Experience leading large hospitality/food service teams in healthcare or similar environments.
• Strong knowledge of menu planning, product development and food innovation.
• Proven ability to manage budgets, scheduling, and cost control.

Responsibilities

• Support the Catering Manager in day‑to‑day operations of the catering and food services.
• Coordinate meal production, plating, distribution and service to ensure safe, timely deliveries.
• Ensure compliance with HACCP, food safety regs and healthcare standards.
• Coach and develop catering team members to achieve excellence.
• Collaborate with dietitians, nursing teams and others to meet dietary requirements.
• Monitor service quality, productivity, and operational performance.
• Assist with rostering, workforce planning and labour management.
• Support budgeting, stock management and continuous improvement initiatives.
• Foster safety, accountability, teamwork and customer service.

Skills

Hospitality leadership

Menu planning

Food safety HACCP

Budgeting & forecasting

Stakeholder management

Team development

Education

Diploma in Hospitality Management

Bachelor's in Hospitality (advantage)

Tools

CARPS / Delegate

Job description

Be part of something bigger. Be part of ISS.

ISS is a global leader in workplace experience and facility management, and we’re proud to support healthcare environments where quality, safety, and care truly matter.

About the role:

Our team is growing, and we are currently seeking a full-time Assistant Catering Manager. Reporting to the Catering Manager – Health (SA), you will play a key role in supporting the day-to-day operation of healthcare food services, ensuring the safe, efficient, and high-quality delivery of meals to patients, residents, visitors, and staff. Based at Modbury Hospital, the role will also provide support across ISS Health operations within the Adelaide metropolitan region as required.

Key Responsibilities:

• Support the Catering Manager in the effective day-to-day operation of the catering and food services department
• Coordinate and oversee meal production, plating, distribution, and service to ensure meals are delivered accurately, safely, and on time
• Ensure all catering operations comply with HACCP principles, food safety regulations, and healthcare standards
• Supervise, support, coach, and develop catering team members to achieve operational excellence
• Collaborate closely with dietitians, speech pathologists, nursing teams, and other healthcare professionals to ensure patient dietary requirements are met accurately
• Monitor service quality, productivity, and operational performance
• Assist with rostering, workforce planning, and labour management
• Support budgeting, cost control, stock management, and continuous improvement initiatives
• Foster a positive workplace culture focused on safety, accountability, teamwork, and customer service

About You:

• Minimum 5 years' experience in a senior hospitality or food services leadership role
• Experience within catering, hospitality, food services, or a healthcare catering environment
• Demonstrated knowledge of menu planning, product development, and food innovation
• Strong understanding of food safety legislation, HACCP principles, and industry best practices
• Proven experience leading and developing large operational teams
• Sound financial, budgeting, forecasting, and commercial management capability
• Experience using CARPS, Delegate, or similar operational systems
• Strong stakeholder management skills with the ability to work collaboratively across multidisciplinary healthcare teams
• Excellent communication, leadership, organisational, and time management skills
• Ability to engage, motivate, and inspire teams while maintaining high performance standards

Additional Requirements:

• Flexibility to work across multiple SA Health sites.
• Ability to successfully complete pre-employment medical assessments and background checks.
• Current National Police Check (or willingness to obtain).
• Current Working with Children Check (or willingness to obtain).
• Ability to undertake SA Health Worker Category A immunisation requirements.
• Highly competitive remuneration package reflective of your experience and leadership capability
• Access to wellbeing programs supporting mental, financial, and physical health
• Ongoing learning, development, and career progression opportunities
• A collaborative and supportive leadership team environment
• Reward and Recognition Program with access to discounts and offers from major Australian retailers

At ISS, every role contributes to a greater purpose—supporting better healthcare outcomes through exceptional service. You’ll be part of a team that values quality, collaboration, and innovation while offering real opportunities to grow your career.