Assistant Branch Manager

W. Eagles Plumbing Supplies; Coffs Harbour; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary + company vehicle

Lifestyle-friendly hours

Job security with major regional brand

Great team culture

Job summary

Eagles Plumbing Plus is seeking a hands-on Assistant Branch Manager in Coffs Harbour to lead the local team and drive operational excellence while building strong customer relationships.

You will work closely with the Branch Manager to balance everyday operations with growth initiatives, ensuring high service standards and a safe, efficient branch environment.

Qualifications

• Leadership experience in trade, retail, hardware or logistics.
• Strong communication and rapport-building skills with tradies and commercial clients.
• Good organisation, practical problem solving, and basic computer literacy.

Responsibilities

• Lead and motivate the branch team, in close partnership with the Branch Manager.
• Manage key trade accounts and welcome walk-in customers.
• Oversee stock accuracy, daily deliveries, and a safe yard/counter environment.
• Support continuous improvement to hit service standards and growth goals.

Skills

Leadership

Customer-first mindset

Operational drive

Valid manual driver’s licence

Tools

Forklift ticket

Job description

W. Eagles Plumbing Supplies – Coffs Harbour NSW

Assistant Branch Manager – Coffs Harbour

Full-Time | Monday to Friday + Alternate Saturday Mornings (7:30am – 12:00pm) | Vehicle Included

Looking for a step up in your trade leadership career with a local industry leader? Enjoy a company car, a great team culture, and time to actually enjoy the Coffs Coast.

At Eagles Plumbing Plus, we’ve spent 55+ years building a reputation as a premier independent plumbing and trade supplier. We take pride in taking care of our people—offering long-term job security, a supportive environment, and real work-life balance.

We are looking for a hands-on, relationship-driven Assistant Branch Manager to help lead our established Coffs Harbour team.

About Eagles Plumbing Plus

For over 55 years, Eagles Plumbing Plus has been supplying the Central Coast, Newcastle, the Hunter, and the Mid-North Coast of NSW with premium bathroom, kitchen, and plumbing products.

As the largest locally owned and operated independent plumbing supplies company in the region, we pride ourselves on delivering exceptional service, quality products, and a safe, supportive workplace where our people can thrive.

About the Role

We are looking for a motivated, hands-on Assistant Branch Manager to help lead our team in Coffs Harbour. Working closely alongside the Branch Manager, you will dual-focus on operational excellence and driving business growth.

This is the perfect opportunity for a dynamic leader who thrives in a fast-paced environment, loves building strong customer relationships, and wants to balance operational control with outstanding team leadership.

Why You’ll Love Working Here

• Competitive Salary + Fully Maintained Company Vehicle

• Lifestyle-Friendly Hours: No late nights. Enjoy your evenings and weekends.

• Job Security: Join the region’s largest locally owned trade supplier.

• Great Culture: A supportive Branch Manager and a down-to-earth, hard-working team.

What the Role Looks Like

Working side-by-side with the Branch Manager, you will help run smooth operations and build trade relationships across the Coffs region.

• Team Leadership: Supporting, coaching, and keeping the branch team motivated.

• Customer Relationships: Looking after key trade accounts and welcoming walk-in customers.

• Branch Operations: Keeping stock accuracy high, coordinating daily deliveries, and ensuring a safe yard/counter environment.

• Continuous Improvement: Helping the branch hit service standards and growth goals.

What We’re Looking For

You don't necessarily need 10 years of plumbing experience—we can teach product knowledge to the right leader. We’re looking for:

• Leadership Experience: Proven ability to lead and motivate teams in trade, retail, hardware, or logistics.

• A Customer-First Mindset: Strong communication skills and a knack for building rapport with local tradies and commercial clients.

• Operational Drive: Good organisation skills, practical problem-solving, and basic computer literacy.

• Licences: Valid Manual Driver’s Licence (Forklift ticket is a bonus, or we can help you get one).

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