Assistant Boutique Manager | Tea Tree

Honey Birdette; City of Tea Tree Gully; Sur place; AUD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Generous incentive programs

Best Place to Work 2026 (Australian FW

Empowering work environment

Global organisation in AUS/UK/USA

Career progression and training

Product discounts

Résumé du poste

Honey Birdette is seeking an Assistant Boutique Manager to empower and lead the team, delivering an electrifying customer experience and high commercial outcomes. You will guide best practices in customer service and showcase Honey Birdette’s unique storytelling across the honeys visiting the stores.

Reporting to Boutique & Area Manager, you will drive engagement, coaching the team and ensuring every honey’s needs are met with confidence and empathy.

Qualifications

• At least 2 years’ experience in retail or hospitality environment.
• Exceptional communication and an aching for providing an electrifying customer experience.
• Self-motivated and passionate about your team’s development and setting them up for success.
• Lead with empathy, compassion and are open-minded.
• Highly driven about the store success and passionate about the Honey B brand.
• Doesn’t shy away from conflict, is resilient, and able to manage expectations.

Responsabilités

• Driving and achieving sales and KPI targets across your Boutique.
• Raising customer engagement & satisfaction.
• Empowering and encouraging honeys needs and guiding their exploration in a positive note.
• Leading, coaching and providing feedback to honey team.

Connaissances

Retail experience

Exceptional communication

Team development

Empathy and compassion

Conflict management

Store leadership

Description du poste

Bold, innovative and just a tad naughtier than you would expect, Honey Birdette are looking for a captivating leader to join our Hive!

About Honey B

Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become the most talked about lingerie brands. We inspire, create curiosity, and empower women through their beauty and confidence.

The Role

As the Assistant Boutique Manager, you will be empowering, enchanting and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guide best practice customer service, and encouraging of each honey’s individual characteristics.

To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips & tricks to build your team into a confident collaborative hive and drive positive red-carpet experiences for all honeys (and/or their partners) visiting Honey Birdette - ensuring they never fall short of product to fulfil their honey b needs. xx

This role reports into the respective Boutique & Area Manager.

Key Responsibilities

• Driving and achieving sales and KPI targets across your Boutique.
• Raising customer engagement & satisfaction.
• Empowering and encouraging of honeys needs and guiding their exploration in a positive note.
• Leading, coaching and providing feedback to honey team.

Sweet Spots (About You)

• At least 2-years’ experience in retail or hospitality environment
• Exceptional communication and an aching for providing an electrifying customer experience.
• Self-motivated and passionate about your team’s development and setting them up for success.
• Lead with empathy, compassion and are open-minded.
• Highly driven about the store success and passionate about the Honey B brand.
• Doesn’t shy away from conflict, is resilient, and able to manage expectations.
• Able to advise and direct communication with confidence.

Honey Benefits

• Generous Retail Incentive Programs: Fancy a pair of Louboutins? How about an overseas trip? Or maybe a share in 15K worth of a shopping spree for you and your winning boutique!
• Winner - Australian Fashion Industry Awards 2026 "Best Place to Work"!
• A playful and empowering work environment
• Global Australian organisation | find us in AUS, UK, & USA
• Career progression and on-going training opportunities
• Opportunity to participate in initiatives that can lead to incentives like money to spend on product, all the way through to overseas trips (yes honey, you read that right xx)
• Generous Product Discounts

Honey Birdette is an equal opportunity employer.

Here at HB we value honeys of all shapes, sizes, ethnicities, and orientations - at the end of the day, we’re all lovers.

Conditions

• All applicants must be 18 years old to apply.
• This role requires willingness to work shifts in alignment with a retail environment.