Assistant Boutique Manager - Elevate Guest Experience

L'Occitane; Sydney; Sur place; AUD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Team discounts

Product allowances

Incentives

Career progression

Training and development

Résumé du poste

L’Occitane en Provence is seeking a Full-Time Assistant Boutique Manager to support daily boutique operations at Warringah Mall. You will work closely with the Boutique Manager to lead a high-performing team, ensuring exceptional guest experiences and adherence to brand standards.

Ideal candidates will have at least 1 year in a retail role, strong communication skills, and the ability to drive sales targets.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong team player with the ability to motivate and inspire a team.
• Understanding of KPI's and the ability to analyse and report figures.

Responsabilités

• Support the Boutique Manager in overseeing the daily operations of the boutique.
• Ensure the highest level of service is given to our guests, measured against set objectives.
• Inspire, coach, and motivate the team to consistently achieve sales targets and KPIs.
• Uphold brand standards and ensure a seamless, guest-first experience.
• Execute visual merchandising and stock management in line with company guidelines.
• Lead and contribute to a positive and collaborative team culture.

Connaissances

Customer service

Leadership

Communication

Team motivation

KPI analysis

Description du poste

L’Occitane en Provence is seeking a Full-Time Assistant Boutique Manager to support daily boutique operations at Warringah Mall. You will work closely with the Boutique Manager to lead a high-performing team, ensuring exceptional guest experiences and adherence to brand standards.

Ideal candidates will have at least 1 year in a retail role, strong communication skills, and the ability to drive sales targets.