Assessment and Liaison Support Worker

Uniting Communities; Adelaide; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 pre-tax

Meals and Entertainment card $2,650

Discounted private health insurance

Annual Flu Vaccination

Purchased Leave

Paid Parental Leave

Job summary

Uniting Communities invites applications for a casual intake role supporting individuals facing homelessness. You will conduct trauma-informed assessments, coordinate referrals to external services, and advocate for clients to access essential supports.

The role requires experience in community services, strong data entry skills, and the ability to work across a 24/7 operation with varied shifts, including mornings, afternoons, overnights, and weekends.

Qualifications

• Experience in community services sector preferred.
• Ability to enter and manage client data accurately.
• Strong time management and multitasking abilities.

Responsibilities

• Provide trauma-informed intake and assessment for clients presenting and needing support.
• Refer clients to homelessness services and external agencies.
• Advocate for clients when needed to support access to services.
• Assist clients in engaging with essential services.
• Facilitate access to crisis shelter accommodations.

Skills

Data entry

Computer skills

Time management

Homelessness sector knowledge

Domestic violence awareness

Youth culture awareness

Education

Diploma level qualifications or equivalent

Job description

Are you ready to be part of something extraordinary? At Homelessness Connect we're offering you an incredible opportunity to join our vibrant and supportive team of professionals. We're dedicated to providing telephone-based support services to individuals facing homelessness or at risk of homelessness.

24/7 Operation:

Our services run round-the-clock, ensuring we're there when our community needs us the most. As a successful candidate, you'll embrace a variety of shifts, including mornings, afternoons, overnights, and weekends, all essential aspects of this dynamic role. This is a Casual role in a 24/7 setting.

About Us:

Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.

This role is responsible for:

• Providing a trauma informed intake and assessment of clients presenting situation
• Referral to appropriate specialist homelessness service providers and other external agencies
• Acting as an advocate when necessary to support our clients.
• Assisting clients in successfully engaging with essential services.
• Facilitating access to crisis shelter accommodations.

About You:

You will have demonstrated experience in Community Services Sector as well as:

• Diploma level qualifications or equivalent
• Proficiency in data entry, computer skills, and effective time management.
• Knowledge of the Homelessness sector, Domestic Violence awareness and an understanding of Youth culture

Our Benefits

• In addition to your salary, you can potentially package up to $15,900 per year pre-tax and additionally a $2,650 Meals and Entertainment card.
• To see how this could potentially benefit your take home pay, visit our salary packaging provider, Access Pay
• Discounted private health insurance
• Annual Flu Vaccination
• Purchased Leave
• Paid Parental Leave

Check out our additional benefits at www.unitingcommunities.org

As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.

Uniting Communities is an equal opportunity employer committed to a safe, inclusive workplace. We welcome applications from people of all backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse communities.