ASO8 Operations Manager

Department for Education, South Australia; Adelaide; On-site; AUD 130,000 - 135,000; Full time

Job summary

The Department for Education in South Australia is seeking an experienced Operations Manager to develop, implement and manage operations processes and systems. You will lead a team within the Digital Platforms Team to deliver highly efficient operations and strong customer satisfaction, aligning with project objectives and business needs.

You will collaborate with business leaders and SMEs across the public education system, focusing on high availability and performance of digital platforms,

Qualifications

• Essential: Nil
• Desirable: Degree or other qualification in information technology/business or relevant industry.

Responsibilities

• The Operations Manager will develop, implement and manage operations processes and systems to ensure efficiency and customer satisfaction.
• Lead a team of operations personnel within the Digital Platforms Team and deliver ongoing operational support and maintenance of digital platforms environments.

Education

Degree or other qualification in information technology/business or relevant industry

Job description

Department for Education

Job reference: 862267

Location: 5000 - ADELAIDE

Job status: Short Term Contract

Eligibility: SA Public Sector Employees only

Why work with us

Every child and young person deserves a great education.

We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About The Role

The Department for Education is committed to ensuring the best educational outcomes for children and young people in South Australia. The department is implementing a range of reforms to improve the educational opportunities for every South Australian child and to better meet the needs of the South Australian community. These reforms must be underpinned by world-class systems that facilitate efficient, effective, and user-friendly processes.

The Operations Manager will be responsible for developing, implementing, and managing operations processes and systems to ensure a high level of efficiency and customer satisfaction. The role requires excellent organisational and problem-solving skills, as well as the ability to lead a team of operations personnel within the Digital Platforms Team. There will be a rolling program of implementations, which will require the Operations Manager to be responsible for delivering ongoing operational support and maintenance of our digital platforms environments to ensure team alignment with project objectives.

The position will work closely with business leaders and subject matter experts (SME) across the public education system and internal technical stream leads and staff (i.e. in the areas of integration, data, user experience and customer support/service delivery) to ensure a high availability and performance of our digital platforms. Working within this context, the Operations Manager will work with various subject matter experts across different business units to drive tangible improvements across key projects minor enhancements.

Qualifications

Essential: Nil

Desirable: Degree or other qualification in information technology/business or relevant industry.

Special conditions

The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry.

The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

Remuneration

ASO8 $130,046 - $134,956 per annum (1.0 FTE) + superannuation (12%) and leave loading

Enquiries

Enquiries can be directed to Abhi Ramchuritter, via email: [e-mail]

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Additional Note

This is a full-time contract role (1.0 FTE), initial 12-month term contract.

Applications close

03/11/2026 11:30 PM

Attachments

• Application Cover Sheet - PS Act.pdf
• Position Description - ASO8 Operations Manager.pdf
• VL233 Pre-employment declaration.pdf

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.