Area Manager - Ingenia Lifestyle

Ingenia Communities Group; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Staff discounts

Referral rewards

Flexible schedules

Retailer discounts

Job summary

Ingenia Communities Group is seeking an Area Manager to support our NSW Lifestyle Communities portfolio. You will oversee multiple communities, travel across NSW and stay overnight as needed, driving a customer-obsessed culture where residents feel valued and connected.

Reporting to the Head of Operations for Ingenia Lifestyle, you will coach Community Managers, manage refurbishments and capital works, and ensure safety, environmental and regulatory compliance while delivering strong operational

Qualifications

• Have proven leadership experience managing dispersed teams.
• Experience in P&L management, budgeting and cost control.
• Background in Aged Care, Property or Hospitality (preferred).

Responsibilities

• Drive a customer-obsessed culture, ensuring every resident feels valued and heard.
• Oversee operational performance and financial outcomes across multiple communities.
• Coach and support Community Managers to deliver exceptional service and engagement.
• Manage refurbishments and capital works with a focus on resident experience.
• Ensure compliance with safety, environmental and regulatory standards.

Skills

Leadership experience

Stakeholder management

Conflict resolution

People management

Job description

Be Part of Something Bigger at Ingenia!

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re on the lookout for an Area Manager to join our team within our Lifestyle Portfolio. Ingenia Lifestyle offers modern, affordable land lease communities designed for over 55s seeking independent, vibrant living with quality amenities and a strong sense of connection.

Reporting to the Head of Operations for Ingenia Lifestyle, you’ll play a pivotal role in supporting our Developing Lifestyle Communities across NSW—helping teams create safe, welcoming environments where residents feel connected and cared for, with regular travel and overnight stays required across NSW to provide on the ground support.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle
• Retailer discounts

In this Role, You’ll

• Drive a customer-obsessed culture, ensuring every resident feels valued and heard.
• Oversee operational performance and financial outcomes across multiple communities.
• Coach and support Community Managers to deliver exceptional service and engagement.
• Manage refurbishments and capital works with a focus on resident experience.
• Ensure compliance with safety, environmental and regulatory standards.

You’re Likely a Match If You

• Have proven leadership experience managing dispersed teams.
• Have strong skills in conflict resolution, decision-making and building partnerships.
• Are experienced in P&L management, budgeting and cost control.
• Have a background in Aged Care, Property or Hospitality (preferred).
• Have a people-first mindset; empathetic, adaptable and resilient under pressure.

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

• Background checks

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together. Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks. We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights.

All employees of Ingenia Communities must undergo a National Police Check.