Area Manager - Ingenia Lifestyle

Ingenia Holidays; Bundaberg; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Staff discounts

Rewards program

Job summary

Ingenia Holidays is seeking an Area Manager to lead our Lifestyle Communities across northern Queensland. You’ll report to the Head of Operations for Ingenia Lifestyle Qld, coordinating teams, driving resident engagement, and supporting sites with on-ground travel and overnight stays across Qld.

Ideally based in Bundaberg. In this role you’ll manage operations, drive portfolio profit, and collaborate with sales, development, marketing, design and acquisitions to enhance asset value while

Qualifications

• Proven leadership experience managing multi-site teams.
• Experience in P&L management, budgeting and cost control.
• Background in Land Lease, Retirement Living, Property or Hospitality (preferred).
• People-first mindset; empathetic, adaptable and resilient under pressure.
• Enjoy travelling to communities across northern Qld, with frequent travel.

Responsibilities

• Drive positive resident engagement and sentiment across Ingenia Lifestyle Communities.
• Day to day management of all operational assets under your portfolio.
• Drive profit performance for the portfolio & ensure enhancement of the capital value of assets under management.
• Ensure a consistent and harmonious engagement with residents, as well as building relationships with key local/state-based stakeholders.
• Ensure the successful delivery of resident engagement programs and internal promotional activities.
• Collaborate with key internal stakeholders planning & developing greenfield & in market communities, including sales, development, marketing, design and acquisitions.
• Actively drive positive relationships with external stakeholders, agencies, suppliers and contractors.
• Lead by example – support, coach, motivate and engage the team to be high performers and reach company and team goals.

Skills

Leadership

P&L management

Budgeting

Cost control

Stakeholder engagement

People management

Conflict resolution

Decision making

Travel readiness

Partnership building

Job description

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant land lease communities and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

We’re on the lookout for an Area Manager to join our team within our Ingenia Lifestyle Portfolio. Ingenia Lifestyle offersmodern, land‑lease communities designed for over‑50s seeking independent, vibrant living with quality amenities and a strong sense of connection.

Reporting to the Head of Operations for Ingenia Lifestyle Qld, you’ll play a pivotal role in supporting our Developing Lifestyle Communities across northern Qld - helping teams create safe, welcoming environments where residents feel connected and cared for, with regular travel and overnight stays required across Qld to provide on‑the‑ground support. This role is ideally located in Bundaberg.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards

In this Role, You’ll

• Drive positive resident engagement and sentiment across all Ingenia Lifestyle Communities, ensuring an industry leading lived experience with your passion for customer obsession
• Day to day management of all operational assets under your portfolio
• Drive profit performance for the portfolio & ensure enhancement of the capital value of assets under management
• Ensure a consistent and harmonious engagement with residents, as well as building relationships with key local/state-based stakeholders
• Ensure the successful delivery of resident engagement programs and internal promotional activities
• Collaborate with key internal stakeholders planning & developing greenfield & in market communities, including sales, development, marketing, design and acquisitions
• Actively drive positive relationships with external stakeholders, agencies, suppliers and contractors
• Lead by example – support, coach, motivate and engage the team to be high performers and reach company and team goals

You’re Likely a Match If You

• Have proven leadership experience managing multi-site teams.
• Have strong skills in conflict resolution, decision-making and building partnerships.
• Are experienced in P&L management, budgeting and cost control.
• Have a background in Land Lease, Retirement Living, Property or Hospitality (preferred).
• Have a people-first mindset; empathetic, adaptable and resilient under pressure.
• Enjoy travelling to communities across northern Qld (this role will hold operational responsibility across Carins, Townsville, Hervey Bay, Bundaberg and Yeppoon with frequent travel required).
• You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

• Apply via our website; no cover letter needed
• Quick phone chat with People & Culture
• Interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.