Area Manager

Contour Education; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid flexibility

Extra leave

Employee assistance program (EAP)

Lifestyle perks

Car allowance

Job summary

Contour Education is seeking a Campus Operations Leader to oversee daily operations and safety across 6 Victoria campuses. You will own standards, audit campuses, and coach Campus Leaders to deliver high-quality learning environments.

You’ll manage classes and rosters against demand data, lead onboarding, and drive multi-campus projects, while championing WHS and compliance across all sites. This is a high-responsibility on-site leadership role with growth into State Manager.

Qualifications

• Experience running multi-site operations in education, retail, or hospitality.
• Proven track record coaching frontline managers.
• Ability to use demand and performance data to drive rostering and class decisions.
• Strong standards implementation and WHS compliance knowledge.

Responsibilities

• Oversee operations across 6 Victoria campuses, including named sites.
• Coach Campus Leaders and lead onboarding and development.
• Manage classes, rosters, and resource delivery against demand data.
• Lead on-campus projects, escalations, and WHS commitments.
• Own area P&L and partner with central operations for growth.

Skills

Multi-site operations

Coaching managers

Demand data analysis

Standards compliance

WHS knowledge

Driver's license

Travel willingness

Job description

Own the campus experience across your area.

You're the person who makes sure every campus in your area runs the way it should, every day, not just on the days someone's watching. Overseeing operations across 6 Victoria campuses - including Bentleigh, Glen Waverley Railway & Kingsway, Springvale, Narre Warren, and one upcoming campus - you own the standard: consistent, safe, high-quality learning environments across every campus, delivered through the Campus Leaders you build and coach. You audit, fix, and lift what needs lifting, and you take on the tactical, multi-campus calls so your State Manager can stay focused on state-level strategy.

This is a role for someone who's genuinely energised by being on campus, not behind a desk watching dashboards. You'll coach Campus Leaders through the real stuff, manage classes and rosters against demand data, and be the first person a campus calls when something goes wrong. If you'd rather build a bench of leaders who can handle it themselves than fix everything yourself, this is your seat.

Who We Are

Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom.

We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.

We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.

Contour is made up of three brands:

• Contour Education → academic performance in high school


• Contour MedPrep → entry into medical and dental schools


• Contour TestPrep → entry into selective and scholarship schools

Contour is built by students, for students.

What You'll Do

You run the daily operations, standards, and people across every campus in your area.

• Area coverage: Oversee operations across 6 Victoria campuses, including Bentleigh, Glen Waverley Railway & Kingsway, Springvale, Narre Warren, and one upcoming campus.


• The frontline experience: Lead daily operations across every campus in your area, keeping quality, safety, and Contour's standards consistent everywhere.


• Standards and audits: Audit campuses regularly using data, feedback, and visits, and close the gaps you find before they become problems.


• Classes, rosters and resources: Split, merge and create classes against demand data, keep every roster covered, and own printing and resource delivery so no student ever misses out.


• Your leadership bench: Coach and mentor Campus Leaders, run onboarding and development, and recruit, train, and launch every new campus in your area.


• Projects and escalations: Lead on-campus projects, intensives, and events end to end, and be the first point of escalation for campus issues, so problems get solved at your level.


• Work health and safety: Champion WHS and child safety across every campus, identify and address risks early, and ensure every student and team member has a safe place to learn and work.


• Commercial performance and partnerships: Own the P&L and margin performance for your area, partnering closely with central operations teams to turn company wide plans into consistent campus execution and make smart, data-led decisions that support sustainable growth.

What You'll Bring

• Experience running multi-site operations (essential), ideally in education, retail, or hospitality.


• A track record of coaching frontline managers, not just supervising them.


• Comfort using demand and performance data to make roster, class, and resourcing calls.


• A habit of standardising what works and cutting what doesn't.


• A level head under pressure, especially when a roster breaks last minute.


• The confidence to hold people to a high standard, directly and respectfully.


• Working knowledge of WHS and compliance in a multi-campus environment.


• A genuine coach: you'd rather build your team's capability than fix things yourself.


• A full driver's licence and willingness to travel between campuses regularly.


• Energy for fast growth, and comfort figuring things out as new campuses open.

Why You'll Love It

• Ownership: Every campus in your area is yours to run, and yours to prove.


• Growth: This role is the direct path into a State Manager seat, as your area or new areas open up.


• Reach: Your leadership shapes the experience of every student and every Campus Leader in your area.


• Culture: Join a founder-led group that's grown to 500+ team members and 15,000+ students since 2020.


• Reward: Competitive salary ($120,000 AUD + super + $15,000 car allowance), plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.