Architectural Design Showroom Account Manager

Eco Outdoor; Waterloo; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Paid parental leave

Employee discount

Team events

In-house coffee machine

Job summary

Eco Outdoor in Waterloo, NSW, is seeking an experienced Account Manager to lead client relationships with designers, architects, installers and retail clients from our showroom. You will be the first contact for design clients and help bring their projects to life using our materials.

You will split time between client service and business development, working with a Business Development rep to create tailored sales plans, promote new products and deliver exceptional customer experience in a

Qualifications

• Proven experience in a relevant sales role.
• Ability to confidently manage client relationships and respond to day-to-day enquiries.
• Strong verbal and written communication skills and relationship-building ability.
• Good attention to detail when handling leads and managing projects from lead to delivery.
• An interest in architecture and design.
• Ambition to grow and develop client relationships through excellent service and product counsel.
• Understanding of sales principles and how to deliver a superior customer experience.

Responsibilities

• Gather information on prospective clients (company size, needs, opportunities to add value).
• Work with Business Development to understand client requirements and provide solutions.
• Provide after-sales support to retain customers.
• Provide prompt and accurate answers to client queries.
• Build strong client relationships through regular communication.
• Collaborate with Business Development to create customised sales plans for key clients.
• Promote new products/services to existing customers.

Skills

Sales experience

Client relationship management

Verbal and written communication

Attention to detail

Architecture/design interest

Product/service knowledge

Customer experience

Job description

Eco Outdoor in Waterloo, NSW, is seeking an experienced Account Manager to lead client relationships with designers, architects, installers and retail clients from our showroom. You will be the first contact for design clients and help bring their projects to life using our materials.

You will split time between client service and business development, working with a Business Development rep to create tailored sales plans, promote new products and deliver exceptional customer experience in a