Architect / Interior Architect — Retail & Residential Lead

Rfa Architects; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid role

Job summary

Hourglass Cosmetics is seeking a Senior Manager of Visual Merchandising & Store Design Operations for ANZ & APAC. The role leads regional VM/Store Design programs, ensuring alignment with global standards across Australia, New Zealand and the broader APAC region.

It requires managing seasonal updates, activations, new doors, and travel retail initiatives while collaborating with HQ, vendors, and partners. The position operates in a hybrid model, coordinating with global teams and regional

Responsibilities

• Act as regional VM/Store Design lead for ANZ & APAC across retail channels.
• Coordinate with Global HQ and regional teams to align standards and executions.
• Manage seasonal updates, store openings, refurbishments, and TR/SIS initiatives.
• Oversee artwork coordination with Global 2D Design and local market reviews.
• Lead vendor networks, installations, and project briefs in ASANA.
• Monitor budgets, timelines, and risk management with cross-functional partners.

Job description

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Senior Manager, Visual Merchandising & Store Design Operations (ANZ & APAC)

HOURGLASS COSMETICS —Senior Manager, Visual Merchandising & Store Design Operations (ANZ & APAC) (Hybrid Role)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty‑free beauty brand, redefining luxury cosmetics with high‑performance products, innovative formulas, and award‑winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Senior Manager, Visual Merchandising & Store Design (VMSD) Operations, ANZ & APAC will lead the planning and execution of visual merchandising and store design programs across Australia, New Zealand and the wider Asia Pacific region. The role drives the development, execution and ongoing maintenance of seasonal updates, secondary activations, shop‑in‑shops (SIS), Travel Retail (TR) locations, new door openings and brand expansion across the region, ensuring consistent alignment with global brand standards across all retail channels. This role is the regional point of contact between Global HQ (VMSD Operations, 3D/2D Design and Trade Marketing) and APAC commercial teams, retail partners and vendors. This role partners with regional and global VMSD teams, using shared processes and tools to keep ANZ & APAC aligned with the global business.

What You’ll Do

• Regional Alignment & HQ Communication:
  • Act as the single point of contact between global HQ, ANZ, and all APAC markets, bringing market requests and priorities together into one regional view.
  • Lead weekly ANZ & APAC status meetings with global VMSD and Design teams, with clear agendas and actionable recaps.
  • Lead meetings with APAC local teams to understand their requirements and communicate with global teams.
  • Manage all ANZ & APAC projects in Asana, using shared global processes so work is visible across regions.
  • Partner with global teams on secondary programs, including Sephora ANZ & APAC placements in department stores and travel retail, and own regional execution and reporting.
  • Share learnings, vendor insights and best practices with regional counterparts to keep ways of working consistent.
  • Adapt globally approved design and merchandising strategies for each market, getting HQ approval before any local changes.
  • Work across ANZ, APAC, and US time zones through scheduled calls and clear written updates.
  • Flag timeline, budget and brand‑standard risks early, with recommended solutions.
• Project Management:
  • Own timelines and deliverables for seasonal updates, secondary activations, new doors, expansions and closures across ANZ and APAC, tracked in ASANA.
  • Lead regional status meetings with global teams, commercial partners, retailers and vendors; issue clear recaps and elevate risks early.
  • Consolidate market inputs (retailer requirements, door lists, launch dates, space constraints) into global project requests and briefing documents to give 3D/2D teams clear, complete briefs.
  • Communicate shipping, delivery and installation timelines and key dates to retailers, vendors, market teams and field teams, and ensure timely delivery of VM guidelines and final production artwork.
• Seasonal & Secondary Execution:
  • Oversee seasonal updates for regional gondolas, counters and TR/SIS, recommending fixture and space solutions that meet commercial goals and brand standards. Lead secondary fixture programs with key partners, including Sephora, from vendor bidding through installation.
  • Support the end-to-end artwork process with Global 2D Design, from project request to final vendor delivery, including localized artwork and in‑market language review for each market.
  • Translate global design standards to local retailer and market requirements, reviewing drawings, samples and final installs for brand quality.
  • Conduct regular store visits to assess execution, shopability and the competitive landscape.
• Operations & Vendors:
  • Project manage new door openings, refits and closures, working with commercial teams to plan fixture inventory for changes in door counts and distribution. Build and manage regional vendor and installer network, making sure pricing is competitive and work meets Hourglass standards.
  • Maintain the regional fixture library, installation photo records and vendor list, along with SOPs that follow global processes.
  • Serve as the primary point of contact for ANZ & APAC fixture replacement and maintenance support.
  • Help drive process improvement between global and regional teams, including evolving project request and briefing templates.
• Finance:
  • Manage the regional VMSD opex and capex budget with the Global Executive Director, including forecasts, spend tracking and YTD reporting.
  • Manage vendor quotes, POs and invoices across markets and currencies; value engineer solutions within budget.

You’ll Love This Job If

• You are DETAIL ORIENTED : You appreciate the importance of having detailed and precise information.
• You are a strong COMMUNICATOR : You align stakeholders across regions and time zones with a confident presence and