Aquatics Operations Lead: Team, Safety & Service

Aquafit; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Training & development

Half-price membership

Retail discounts

Job summary

Aquafit in Sydney is seeking an Aquatics Operations Team Leader to provide day-to-day leadership to lifeguards and aquatic attendants, while working with the Centre Manager to keep the facility safe, efficient and welcoming.

You will oversee rosters, training, performance feedback, and compliance with safety and regulatory requirements, with a focus on high service standards and continuous improvement of the pool environment and customer experience.

Qualifications

• Current Pool Lifeguard Qualification.
• Current First Aid and CPR qualifications.
• Aquatic Technical Operator Certificate, or willingness to obtain.
• Current Working with Children Check (or equivalent).
• Ability to meet all relevant legislative, organisational and industry requirements.
• Flexible availability to accommodate the business’s operating hours.

Responsibilities

• Leading, supervising and supporting lifeguards and aquatic attendants during daily operations.
• Acting as the primary on-shift contact for aquatic operations and escalating issues appropriately.
• Developing and managing staff rosters to ensure coverage while considering budgets and agreements.
• Supporting recruitment, onboarding, induction and ongoing development of aquatic staff.
• Coordinating staff training, including lifeguard competencies, emergency procedures, customer service and in-service training.
• Coaching and mentoring staff and providing constructive performance feedback.
• Maintaining records of staff qualifications and currency requirements.
• Ensuring all staff meet safety, regulatory and organisational requirements.
• Overseeing cleaning and presentation of pool hall, decks and surrounding areas.
• Identifying hazards and arranging corrective action; supporting emergency response procedures.
• Collaborating with the Centre Manager and other leaders to improve operations and customer experience.

Skills

Leadership

Roster management

Staff training

Aquatic safety

Communication

Regulatory compliance

Education

Pool Lifeguard Qualification

First Aid & CPR

Aquatic Technical Operator Certificate

Working with Children Check

Job description

Aquafit in Sydney is seeking an Aquatics Operations Team Leader to provide day-to-day leadership to lifeguards and aquatic attendants, while working with the Centre Manager to keep the facility safe, efficient and welcoming.

You will oversee rosters, training, performance feedback, and compliance with safety and regulatory requirements, with a focus on high service standards and continuous improvement of the pool environment and customer experience.