Aquatics and Wellness Manager (Parramatta Aquatic Centre)

City of Parramatta; City of Parramatta Council; On-site; AUD 100,000 - 120,000; Full time

Job summary

A municipal council is seeking an Aquatics and Wellness Manager to oversee the newly opened Parramatta Aquatic Centre. The role includes managing facility operations, achieving visitation targets, and leading community wellness programs. Candidates should possess strong leadership skills and extensive experience in large-scale aquatic and fitness center management. Relevant stakeholder engagement and business planning experience are essential. Support for a diverse and inclusive workforce is provided.

Benefits

Commitment to diversity and inclusion

Supportive work environment

Qualifications

• Dynamic leader with extensive experience in managing large scale aquatic and fitness centres.
• Track record in managing aquatic and swim school operations.
• Experience with stakeholder engagement and relationship development.

Responsibilities

• Manage the Parramatta Aquatic Centre facility and programs.
• Achieve visitation and financial targets.
• Oversee development of community aquatic and wellness programs.

Skills

Strong people leadership skills

Experience in customer service

Business planning and operations

Job description

Aquatics and Wellness Manager (Parramatta Aquatic Centre)

Parramatta Aquatic Centre (PAC), a $88.6 million state-of-the-art centre, opened in September 2023 delivering an all-year-round aquatic and wellness experience with forecast visitation of 1 million visitors per annum, featuring heated outdoor and indoor pools, fitness centre, spa, sauna, cafe and more. PAC has received numerous awards including the 2025 Royal Life Saving ‘Aquatic Centre of the Year’, 2024 Aquatic & Recreation Institute NSW ‘Facility of the Year’, as well as nine national and international award wins for architecture and design.

Reporting to the Group Manager Social and Community Services, the Aquatics and Wellness Manager will be responsible for managing the Parramatta Aquatic Centre facility and programs. The role will be responsible for the management of the centre, contributing to the health and wellbeing of the community through the management of aquatic, health and wellbeing facilities, including gyms, learn to swim, squads, ancillary services and programs.

The role’s primary objective will be to achieve the visitation and financial targets through managing the work and activities of staff, contractors and partners to consistently achieve targets in Council’s Delivery Program and Operational Plan.

In addition, the role will oversee the development of an integrated aquatic, health and wellbeing centre portfolio, leading and managing all of Council’s direct service aquatic centres and services, as well as risk and contract management for outsourced services such as the Lake Parramatta swimming area.

To be considered for this role you will be a dynamic leader with extensive experience in large scale aquatic, health and fitness centres and the management of community programs, including strategy, policy and program development. You will have a strong track record in managing aquatic and swim school operations, associated technology, sales and marketing, and asset, compliance, risk and safety management, whilst successfully delivering against strategic objectives and driving business development.

• Strong people leadership skills are essential, with experience leading large teams (160+), fostering a positive team culture, and proactively managing staff performance and behaviour.
• Experience engaging and developing positive relationships with a broad and complex range of stakeholders, including patrons, members, staff, Council and senior Council Executives.
• Demonstrated success in business planning and operations, including budget and project management, whilst inspiring a customer service and safety focussed culture.

Council prioritises the safety and wellbeing of children and young people and are committed to implementing child safe practices to create an environment where children feel safe and included. Candidates are screened to ensure their suitability to work with children, this includes conducting a National Police/Criminal History Records Check, Paid Working with Children Check, and through reference checks.

This position requires the preferred candidate to undergo a Criminal History Records check and a Pre-Employment Medical Check, which also includes a Drug and Alcohol test. The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

The City of Parramatta is committed to creating a diverse and inclusive workplace and hires great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups, and are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.