APS6 Quality Officer — Data-Driven QA & Improvement

Hoban; Sydney; Hybrid; AUD 115,000 - 121,000; Full time

Benefits offered by this job

Competitive pay

12% super

ASAP start

37.5h work week

Sydney & Canberra

Hybrid work

Impactful projects

Job summary

Hoban Recruitment is partnering with a Federal Government organisation to appoint an APS6 Quality Officer based in Deakin, ACT. The role focuses on quality assurance, quality control, stakeholder engagement and continuous improvement in a national early childhood and disability support setting.

You will mentor staff, analyse data and provide technical advice to support high-quality decision‑making processes. Hybrid work arrangements are available where appropriate.

Qualifications

• Experience interpreting legislation and policy to inform decisions.
• Strong Microsoft Excel and data analysis skills.
• Ability to mentor, coach and support team members to achieve quality outcomes.
• Experience in quality assurance, quality control, and continuous improvement functions.

Responsibilities

• Conduct quality assurance and quality control activities relating to early childhood planning and decision‑making processes.
• Provide mentoring, coaching and technical guidance to team members to improve quality and consistency.
• Support development and implementation of continuous improvement initiatives and quality frameworks.
• Analyse trends, identify opportunities for improvement, and deliver data‑driven insights.
• Interpret and apply legislation, policy, procedures and operational standards.
• Manage escalations and provide effective resolutions to complex matters.
• Engage with internal stakeholders to build capability and improve understanding of quality practices.
• Provide detailed technical, policy and operational advice on complex issues.

Skills

Excel

Data analysis

Stakeholder engagement

Mentoring

Policy interpretation

Problem solving

Tools

MS Excel

Job description

Hoban Recruitment is partnering with a Federal Government organisation to appoint an APS6 Quality Officer based in Deakin, ACT. The role focuses on quality assurance, quality control, stakeholder engagement and continuous improvement in a national early childhood and disability support setting.

You will mentor staff, analyse data and provide technical advice to support high-quality decision‑making processes. Hybrid work arrangements are available where appropriate.