APS5 - Network Support Officer, Airports Environment Branch

Australian Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts; Canberra; Hybrid; AUD 89,000 - 97,000; Full time

Benefits offered by this job

Flexible working arrangements

Hybrid work model

Generous leave entitlements

Job summary

The Australian Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is seeking an APS5 Network Support Officer in the Airports Environment Branch. The role requires coordinating a nationwide network of environmental officers and delivering financial, administrative and policy support across 19 leased federal airports.

You will work in a hybrid setting across Canberra and other cities, providing essential back-office services, managing cost processes,

Qualifications

• Experience in stakeholder management and coordinating a remote-working team.
• Strong written and verbal communication for briefing papers and policy notes.
• Experience in finance with Excel proficiency to support cost processes.
• Ability to manage multiple priorities with limited guidance and work autonomously.
• Interest in policy development and regulatory coordination across the Airports Environment Branch.

Responsibilities

• Provide first-level administrative support to AEOs for travel, logistics and policy queries.
• Undertake annual cost estimates and cost recovery analyses for 19 leased airports.
• Support recruitment onboarding and exit processes for AEOs.
• Assist with contract management, monitor performance, process invoices and generate reports.
• Develop monthly accrual reports and support budget forecasting and accruals.
• Help develop and maintain key process guidelines and policy briefing papers.
• Coordinate the Annual Environment Reports and support AEO Conference logistics.
• Build strong relationships with internal and external stakeholders including the AEO Network and corporate services.

Skills

Stakeholder management

Remote-working coordination

Relationship building

Policy awareness

Tools

Excel

Job description

APS5 - Network Support Officer, Airports Environment Branch

Australian Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts – Canberra ACT

$89,225 - $96,829 a year

Contract, Full time

Hybrid

3d ago , from Department of Infrastructure, Transport, Regional Development, Communications and the Arts

APS5 - Network Support Officer, Airports Environment Branch

Title:

APS5 - Network Support Officer, Airports Environment Branch

Classification(s):

Employment Type:

Ongoing/Non-Ongoing, Full Time

Business Division:

Domestic Aviation & Reform

Branch / Section:

Location:

We want to recruit the best people to our department. Our roles support flexible work arrangements including the opportunity to work from one of our departmental offices and hybrid (mixture of office and home-based work).

These roles are located in Canberra, Orange, Melbourne, Brisbane, Adelaide and Townsville. Alternate locations may be considered through our flexible working arrangements, please reach out to the Contact Officer to discuss further.

A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area.

Security Clearance:

Baseline Vetting

Job Reference No:

48015

Contact Officer:

Closing Date:

11.59pm AEDT, Sunday 22 November 2026

We actively seek to reflect the diversity of the Australian community in our workforce. We encourage applications from Aboriginal and Torres Strait Islanderpeople, people with disability and/or who are neurodivergent, people from culturally and linguistically diverse backgrounds and members of the LGBTQIA+ community, including people of all genders and gender identities. We uphold gender equality as a core organisational value. If you’re interested in the role but feel uncertain, we still encourage you to apply if you feel your passions, transferable skills and valuable experience align with this position.

The opportunity we have available

The Airports Environment Branch is responsible for regulating environmental management at federally leased airports and delivering the government’s Per- and Poly-fluoroalkyl Substances (PFAS) Airports Investigation Program (the Program) through its PFAS Taskforce.

The Environmental Regulations Section regulates environmental management at 20 federally leased airports and members of our team are located all around Australia. Airport Environment Officers (AEOs) are authorised officers who exercise regulatory functions under the Airports Act 1996, the Airports (Environment Protection) Regulations 2026 (the Regulations), and the Airports (Environment Protection) Regulations 1997 (the 1997 Regulations), monitor the implementation of Airport Environment Strategies, and liaise with Airport Lessee Companies and their tenants on environmental issues, working closely with Airport Building Controllers. The AEOs are supported to carry out their regulatory functions by EL1 Hub Managers (Vic/Tas, WA/SA, QLD/NT and NSW/ACT) and a Network Coordination support team, where this position sits, that provides financial, administrative, corporate and legal policy support. In addition, the AEO Network is supported by the Environment Regulatory Support team, which provides Compliance and Governance support.

The Environmental Regulation Section is an inclusive, dedicated, forward-thinking team that has a vacancy available for a Network Support Officer at the APS5 level. AEOs work as a nationwide network of environmental scientists and engineers, supporting each other to delivery regulatory outcomes that are evidence-based, robust, defensible and consistent. All our team members are energetic and autonomous with an agile mindset that values effective communications with internal and external stakeholders.

What you will do

You will contribute administrative advice and support for AEOs and undertake detailed financial tasks on behalf of the section, under the supervision of an Assistant Director. The role is varied and dynamic, but key duties of the position includes:

• First level support to AEOs for administrative, travel, logistics, and departmental policy queries.
• Undertake annual cost estimates process, projecting, calculating, and manipulating data to establish AEO costs for the provision of the AEO function at 19 leased federal airports.
• Complete annual cost recovery process, analysing and apportioning data to determine the total, actual costs of providing the AEO function for 19 leased federal airports.
• Recruitment support including onboarding and exit processes for AEOs.
• Support contract management, monitor contract performance, process monthly invoices, and run reports and investigations to meet our contractual and financial obligations.
• Develop monthly accrual reports and support budget forecasting and accruals processes.
• Help to develop and maintain key process guideline documents.
• Coordination support to AEOs to deliver Annual Environment Reports.
• Support the coordination and event management of the annual AEO Conference in Canberra.
• Develop and maintain strong relationships with internal and external stakeholders including the AEO Network members and corporate teams including ASU and Finance Operations.
• Recommend strategic directions for AEO coordination that considers the broader context.
• Under supervision, coordinate and prepare input and responses to corporate tasking.
• Under supervision, prepare policy-related documents, including talking points, correspondence to stakeholders, and briefing papers.

Inherent requirements for the role

• Experience in stakeholder management, including coordinating a remote-working team.
• Ability to nurture productive relationships with internal and external stakeholders.
• Assist in the management of corporate functions including human resources, procurement, contract management, property, information technology security and finances.
• Experience in finance and strong Excel skills.
• Strong written and verbal communication skills and an interest in policy development, including drafting clear and influential briefing papers for senior managers
• Work under limited guidance and within a team, using initiative and raising complex issues with team leaders.
• Ability to exercise sound judgment to make decisions and solve moderately complex issues.
• Consider and effectively manage competing priorities and strategic directions.
• Demonstrate resilience and the ability to deal with ambiguity, complexity and change.
• High attention to detail.

RecruitAbility

The Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is committed to supporting the employment and career development of people with disability. Our participation in APS RecruitAbility means we will progress an applicant with disability to a further stage in the recruitment process, where they opt into RecruitAbility and meet the minimum requirements for the vacancy.

The RecruitAbility minimum requirements are listed above under ‘inherent requirements for the role’.

You will be asked to indicate if you wish to opt into RecruitAbility in the application form. You must tick the 'opt in' box to participate in RecruitAbility. Simply declaring that you have a disability will not automatically include you.

We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please advise in the application form or get in touch with the contact officer if you need any adjustments made.

Cultural capability requirement

• Consider the cultural context and implications of work area outcomes.
• Engage respectfully with Aboriginal and/or Torres Strait Islander stakeholders, building trusted relationships.
• Communicate respectfully and seek appropriate cultural input to inform decisions.

What else can we offer?

A role in the Airports Environment Branch offers the opportunity to work on a diverse range of challenges facing the airports sector in a collegiate and collaborative workspace.

We are dedicated to fostering personal and professional development, empowering individuals to explore new skill sets and discover whether they are most passionate about finance, administration or stakeholder relations and network support. We believe that this not only leads to a more fulfilling and happier life but also enhances the overall quality of our work. Some of the benefits we offer include:

• Access to our study Assistance Program that provides paid leave and financial support for you to undertake courses of study that contribute to the improvements of your professional skills and knowledge relevant to our work and broader Australian Public Service.
• Through our investment in learning and development opportunities, and a positive performance culture, we provide diverse career pathways for our people to enable their mobility and adapt in a rapidly changing world.
• Improve your leadership skills, through the department’s Professional Coaching Scheme and tailored leadership opportunities for staff members.
• Flexible working opportunities, including part time hours, home based work and job sharing.
• We offer generous leave entitlements of 20 days personal circumstances leave per year, with one month’s accrual of leave credited on commencement and 150 hours of paid annual leave (based on a full-time employee), plus a range of other miscellaneous leave options to support you.

Join our department and embark on a journey of growth, fulfillment, and well-being. Experience personal and professional development, prioritise your health, and be part of a vibrant and positive culture that empowers individuals and drives exceptional performance.

Eligibility requirements

• Citizenship: candidates must be an Australian citizen at the time of submitting your application.
• Health Assessment: The preferred candidate may be required to undergo a medical examination conducted by the department’s preferred medical provider.
• Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline Clearance level. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.
• Police check: The successful candidate must complete an Australian Federal Police criminal history check.
• Integrity and Performance check: The successful candidate must satisfy the requirements in an Integrity and Performance check which is completed by your most recent employer.