APS 6 Clinical Program Manager

DVA; City Of Rockingham; On-site; AUD 100,000 - 125,000; Full time

Job summary

Open Arms – Veterans & Families Counselling (Open Arms) in Australia seeks a Clinical Program Manager to support the Assistant Director by enhancing clinical services quality and safety across the program.

The CPM provides clinical guidance, leads staff development, and manages clinical teams in the AD's absence, contributing to client allocations, assessments and case reviews as a senior clinician within the team.

Qualifications

• The CPM is a senior clinician responsible for daily management of clinical teams within the Open Arms program.
• Provides clinical advice and professional development of clinical staff to support quality care.

Responsibilities

• Provide clinical advice and professional development of clinical staff and support the clinical leadership team.
• Assist the Assistant Director with client allocations, client assessments, case reviews and operational support to clinical teams.

Job description

JOB OVERVIEW

Open Arms – Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high quality mental health assessment and clinician counselling services for Australian veterans and their families. Open Arms are focused on meeting client needs through a combination of proven clinical practices and emerging evidence-based approaches.

The Clinical Program Manager (CPM) supports the Assistant Director (AD) by contributing to improvements in the quality, safety and distribution of clinical services across Open Arms. The primary role of the CPM is to provide clinical advice, professional development of clinical staff, and support the clinical leadership team. The CPM is responsible for daily management of clinical teams in the absence of the AD. The CPM assists the AD with client allocations, client assessments, case reviews and operational support to the clinical teams. The CPM is a senior clinician within the team.

DUTIES

As an APS 6 you will be required to:

MANDATORY REQUIREMENTS

ELIGIBILITY

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support. More information can be found on the DVA Website.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you. Further information can be found at https://www.apsc.gov.au/recruitability .

CANDIDATE INFORMATION PACK

The candidate information pack is available below.