Apprenticeship Field Officer

Chamber of Commerce and Industry WA; City Of Stirling; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading industry association is seeking an on-the-road consultant to enhance apprenticeship support services. The role involves delivering training contracts, providing client support, and ensuring compliance with federal regulations. Successful candidates will demonstrate strong networking abilities, autonomy, and effective communication skills. This is a full-time, permanent position based in Osborne Park, WA. Diverse candidates are encouraged to apply.

Benefits

Flexible working options

Paid parental leave

Employee Assistance Program

Salary sacrificing

Social Club and Charity Initiative

Qualifications

• Demonstrated experience in building and maintaining a network of clients.
• Ability to work to time restraints, meet deadlines and deliver on KPIs.
• Excellent written and verbal communication skills.
• Current and valid Driver's Licence.
• National Police Clearance and Working with Children Check.

Responsibilities

• Deliver training contract sign-ups to employers and apprentices.
• Administer and process contracts accurately.
• Provide advice on incentives and eligibility.
• Undertake client retention activities.
• Assess employers and apprentices for readiness.
• Provide high quality customer service.

Skills

Client networking

Time management

Autonomy

Communication skills

Public speaking

Valid Driver's Licence

Education

Relevant qualifications

Job description

About the Role

As an on-the-road consultant, you will work with employers and apprentices to deliver quality training contract sign-ups, provide client support and advice, and business development across the Perth metro area. This role requires ability to work autonomously to achieve daily KPIs and work as part of a large vibrant team to deliver reputable apprenticeship support services to business.

As a representative of the federal government, you will deliver Apprentice Connect Australia Provider (ACAP) services to employers and apprentices. This role requires you to work compliantly to State and Federal Government rules and regulations to set up apprenticeship training contracts and provide accurate advice on qualifications, training providers, and assist employers and apprentices to navigate the national apprenticeship system effectively.

Key responsibilities include:

• Deliver high quality, knowledgeable and thorough training contract sign-ups to employers, apprentices and trainees.
• Administer and process contracts to lodge in an accurate and timely manner.
• Provide basic advice on incentives and eligibility.
• Undertake client retention activities with clients.
• Undertake assessments of employers and apprentices to determine apprenticeship readiness.
• Provide high quality customer service to clients throughout the training contract period.
• Keep up to date on training contract regulations, policies and changes.

This is a full-time, permanent position that will be based in the Osborne Park office.

About You

To be successful in this role, you will possess:

• Demonstrated experience in building and maintaining a network of clients
• Ability to work to time restraints, meet deadlines and deliver on KPIs
• Ability to work autonomously and organise your daily schedule
• Excellent written and verbal communication skills
• Ability to represent our organisation at events, functions, career days, expos including giving presentations and networking
• Current and valid Driver's Licence
• National Police Clearance and Working with Children Check

About CCIWA

CCIWA is an independent, not-for-profit, Member-based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business.

About Apprenticeship Support Australia

Apprenticeship Support Australia (ASA) was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA’s services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle.

CCIWA Culture and Benefits

At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.

We strive to be curious, contemporary, impactful, and respectful. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role.

We have a range of benefits to support our employees which includes:

• A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year
• Excellent building facilities
• Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program
• Salary Sacrificing - CCIWA is a rebatable employer
• Active Social Club and Charity Initiative

Our Commitment to Diversity & Inclusion

CCIWA is proud to be an Inclusive Employer for 2024-25 with Diversity Council Australia.

We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.

How to apply

For your application to be considered, you should include:

• A cover letter
• Current CV

Applications close COB Friday, 31 October 2025 and short-listing for this position will commence immediately.

The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.

EEO Statement

CCIWA is an equal opportunity employer and welcomes applications from diverse candidates.