Applications Analyst

Macedon Ranges Shire Council; Kyneton; On-site; AUD 99,000 - 108,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee Assistance Program

Purchased leave

Gym and pool discounts

Employee Benefits platform access

Onsite wellness support

Job summary

Macedon Ranges Shire Council is seeking an experienced IT Applications Support professional to provide day-to-day support and administration for enterprise systems. The role involves troubleshooting issues, configuring systems, and assisting with testing, upgrades and enhancements.

Experience with Pathway and TechnologyOne is advantageous. Flexibility to be full-time or part-time is available, with opportunities for skilled professionals to contribute to a reliable, secure IT environment for the

Qualifications

• Experience in enterprise application support and administration.
• Ability to troubleshoot and resolve complex technical issues across applications.
• Experience with system testing, upgrades and enhancements.
• Qualifications in IT, business systems or computer science or substantial relevant experience.

Responsibilities

• Provide day-to-day application support and administration, helping users resolve issues and keep systems reliable and secure.
• Troubleshoot application, integration and data issues; configure systems and support testing, upgrades and enhancements.
• Liaise with software vendors and technology teams to manage priorities and ensure smooth deployments.

Skills

Enterprise application support

Troubleshooting complex issues

User support

System testing and upgrades

Education

IT / Business Systems / Computer Science degree or equivalent

Tools

Pathway

TechnologyOne (TechOne)

Job description

Permanent Full Time (Part Time considered)
$99,365 - $108,325 per annum plus Super and RDO
Position No: 8042

About the role

You will provide day to day application support and administration, helping users resolve issues and ensuring our systems remain reliable, secure and fit for purpose. Working with staff, software vendors and technology teams, you will troubleshoot application, integration and data issues, configure systems, support users and assist with testing, upgrades and enhancements. Experience supporting Pathway is highly desirable, particularly as Council prepares to undertake its Pathway to SaaS project. TechnologyOne (TechOne) experience will also be viewed as an advantage. This role offers flexibility and may be undertaken on either a full-time or part-time basis.

About you

You are a practical, customer focused applications professional who enjoys helping users and solving problems. You will bring experience in enterprise application support and administration, troubleshooting and resolving complex technical issues, application configuration and security, and supporting and advising system users. You will also have experience working with software vendors, delivering system testing, upgrades and enhancements, and managing competing support priorities. You will have relevant qualifications in information technology, business systems, computer science or a related discipline, or substantial experience in enterprise application support. If you enjoy troubleshooting, supporting people and keeping important business systems running effectively, we would love to hear from you.

Working at Macedon Ranges Shire Council

At Macedon Ranges Shire Council, we’re passionate about building a thriving workplace where everyone feels respected, valued and empowered to contribute. You’ll work together alongside supportive and collaborative colleagues who share our values of honesty, accountability and innovation. We champion a culture of belonging through a variety of workplace flexibility options, and calendar of wellbeing, diversity and inclusion related programs and initiatives.

• Flexible Working Arrangements
• Discount on memberships at Council gym and pool facilities
• Employee Assistance Program
• Purchased leave
• Access to hundreds of exclusive workplace benefits via our Employee Benefits platform
• Onsite treater available to support your health and wellbeing at work

For further information contact Amila Sumanasingha, Coordinator Customer IT Supporton 03 5422 0***.

Interviews are expected to be held from the week commencing 30 November 2026.

We value diversity and welcome applications from people of all backgrounds, cultures, abilities, and identities. If you require adjustments to participate in the recruitment process, please let us know at ****@mrsc.vic.gov.au.

Direct applications only – Council does not accept unsolicited resumes from recruitment agencies.