API & Integration Support Engineer - Hybrid (BAU)

Virgin Australia; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Discounted flights

Hybrid work style

Brisbane head office

Wellbeing benefits

Dress for Your Day

Job summary

Virgin Australia is seeking an API & Integration Support Engineer to join our IT team in a permanent hybrid role based out of Brisbane or Sydney. You ll provide Level 3 production support across APIs, microservices and integration platforms, troubleshoot incidents and coordinate deployments.

You ll work with Apigee, Kafka, Java and Spring Boot in cloud environments, support BAU operations, and partner with onshore and offshore teams to keep services reliable.

Qualifications

• 3+ years’ experience in software engineering, application support or a similar technical role.
• Strong experience providing Level 3 production support for critical applications or platforms.
• Hands‑on experience with Java and Spring Boot.
• Experience supporting APIs, microservices and integration platforms.

Responsibilities

• Lead investigation and resolution of complex production incidents and service disruptions.
• Coordinate production deployments, emergency changes and release activities.
• Monitor application health, performance, availability and operational risk.
• Complete root cause analysis and implement permanent fixes to recurring issues.

Skills

Java

Spring Boot

API & microservices

Incident management

Tools

Apigee

Kafka

Kubernetes

Docker

New Relic

Grafana

Job description

Virgin Australia is seeking an API & Integration Support Engineer to join our IT team in a permanent hybrid role based out of Brisbane or Sydney. You ll provide Level 3 production support across APIs, microservices and integration platforms, troubleshoot incidents and coordinate deployments.

You ll work with Apigee, Kafka, Java and Spring Boot in cloud environments, support BAU operations, and partner with onshore and offshore teams to keep services reliable.