Ambulatory Care Admin Officer (Casual) – Patient Services

NSW Health; Sydney; On-site; AUD 27,000 - 39,000; Part time

Benefits offered by this job

Salary Packaging Plus

Professional development

EAP for families

Fitness Passport access

Telehealth nutrition support

SLHD benefits info

Job summary

NSW Health in Sydney seeks an Administrative Officer (Level 3) for the Ambulatory Care Business Unit casual pool at Royal Prince Alfred Hospital. The role supports outpatient services, delivers a high standard of customer service, and helps maintain centralised administrative processes across our clinics.

Hours start at 24 per week, typically in 8-hour shifts. You will be the first point of contact for patients and carers, handling inquiries, managing records with confidentiality, and working

Qualifications

• Customer service experience with a high level of emotional intelligence.
• Ability to work independently with minimal supervision and collaboratively in a team.
• Understanding of NSW Health policies and patient confidentiality.
• Experience with computers and computer software packages.

Responsibilities

• Provide high standard of customer service to patients and visitors.
• Deliver administrative support within the Ambulatory Care Unit.
• Coordinate with outpatient clinics and centralised processes across our services.
• Commit to a minimum of 24 hours per week and 8-hour shifts.

Skills

Customer service

Emotional intelligence

Teamwork

IT skills

Job description

NSW Health in Sydney seeks an Administrative Officer (Level 3) for the Ambulatory Care Business Unit casual pool at Royal Prince Alfred Hospital. The role supports outpatient services, delivers a high standard of customer service, and helps maintain centralised administrative processes across our clinics.

Hours start at 24 per week, typically in 8-hour shifts. You will be the first point of contact for patients and carers, handling inquiries, managing records with confidentiality, and working