Allocations Coordinator — Flexible Scheduling

Ageing Australia; Warragul; Hybrid; AUD 50,000 - 70,000; Full time

Job summary

Gippsland Health Alliance - Warragul, VIC, is seeking an Allocations Officer to coordinate staffing for hospitals, aged care and community services. You will pair nurses and carers to shift requests, ensure compliance and manage multiple screens and systems efficiently.

You will learn healthcare operations, build relationships with facilities, and support the scheduling process. No prior experience is required, just a proactive attitude and willingness to grow with the team.

Qualifications

• Skills listed include stress management, coordination, attention to detail, and customer service.
• Experience in call centers, nursing or aged care environments is a plus.
• Proactive, adaptable and able to learn in a fast-paced healthcare staffing context.

Responsibilities

• Match and book nurses and carers to shift requests based on skills and location.
• Communicate with nurses, carers and facility managers by phone.
• Build relationships within the nursing workforce to anticipate needs.
• Handle urgent requests and changes with calm and speed; flag shortages for planning.
• Assist with compliance checks (registrations, police checks, immunisations).

Skills

Stress management

Coordination

Attention to detail

Hard work

Receptivity

Call center

Customer service

Conflict resolution

Learning

Healthcare knowledge

Hospitality knowledge

Negotiation

Nursing

Nursing home care

Scheduling

Technology savvy

Agile methodology

Spreadsheets

Job description

Gippsland Health Alliance - Warragul, VIC, is seeking an Allocations Officer to coordinate staffing for hospitals, aged care and community services. You will pair nurses and carers to shift requests, ensure compliance and manage multiple screens and systems efficiently.

You will learn healthcare operations, build relationships with facilities, and support the scheduling process. No prior experience is required, just a proactive attitude and willingness to grow with the team.