Airport Ramp & Baggage Allocator — Dynamic Scheduling

dnata; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

dnata is seeking Expressions of Interest for the Ramp and Baggage Allocator role. The position sits in our Ramp & Baggage team and involves rostering seven days a week on a rotating roster.

Successful candidates will receive training to fulfil the role and meet expectations; the job requires strong customer service, teamwork, and the ability to work under pressure in a fast-paced aviation environment.

Qualifications

• Well-developed customer service and interpersonal skills.
• Ability to work in a team environment.
• Knowledge of SLAs and airline operations.
• Proficient MS Word and Excel skills.
• Ability to follow procedures and work unsupervised.

Responsibilities

• Determine and obtain aircraft resource and update worksheets according to airlines SLA’s/tasks.
• Action sick calls and personal leave as advised by the SDS or SDM.
• Determine and allocate available shifts through a fair, transparent process while adhering to budgets and financial demands.
• Action and update all shift swaps per standard operating procedures.
• Prepare accurately completed worksheets/crew sheets for the SDS/SDM to utilise on shift.
• Be willing to undertake training and work with new systems implemented into the business.
• Manage staff allocation for disruptions and delays.
• Handle and maintain staff and business confidentiality.

Skills

Customer service

Teamwork

Attention to detail

Time management

Tools

MS Word

Excel

Job description

dnata is seeking Expressions of Interest for the Ramp and Baggage Allocator role. The position sits in our Ramp & Baggage team and involves rostering seven days a week on a rotating roster.

Successful candidates will receive training to fulfil the role and meet expectations; the job requires strong customer service, teamwork, and the ability to work under pressure in a fast-paced aviation environment.