Airport Check-In Associate | Flexible Rotations

Oceania-Ground-Force; City of Brisbane; On-site; AUD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Hourly rate $28.91

12% Superannuation

Shift penalties

Weekend pay (time and a half / double)

Uniform provided

Paid training and Cert III course

Fatigue management

Roster published 2 weeks in advance

Internal promotions and secondments

Employee Assistance Program

Job summary

Oceania Ground Force is seeking a Check-In Crew member to deliver friendly check-in experiences for airline travellers. You will verify documents, issue boarding passes, manage seating and baggage, and support gate boarding with a focus on safety and efficiency.

The role requires flexibility in rosters and hours due to airline schedules. Training is provided; opportunities for growth and promotions are available within a diverse team.

Qualifications

• Safety-conscious and proactive in following procedures.
• High accuracy in all tasks and documentation.
• Ability to work well within a team in a fast-paced environment.
• Punctuality and reliability for scheduled shifts.
• Adaptability to changing rosters and airline schedules.
• Respect for diverse cultures and effective communication.

Responsibilities

• Greet customers at check-in and greet travellers with a positive attitude.
• Process and verify travel documents to meet airline requirements.
• Assign seats and issues boarding passes and baggage vouchers.
• Assist with gate boarding procedures and manage boarding flow.
• Marshal passengers and manage disruptions as needed.

Skills

Safety Awareness

Attention to Detail

Team Collaboration

Punctuality & Reliability

Adaptability

Cultural Sensitivity

Language Skills

Tools

Proficient Computer Skills

Job description

Oceania Ground Force is seeking a Check-In Crew member to deliver friendly check-in experiences for airline travellers. You will verify documents, issue boarding passes, manage seating and baggage, and support gate boarding with a focus on safety and efficiency.

The role requires flexibility in rosters and hours due to airline schedules. Training is provided; opportunities for growth and promotions are available within a diverse team.