AI Solutions Consultant - Copilot Studio and Power Platform

Digital Armour Corporation; North Sydney; On-site; AUD 140,000 - 150,000; Full time

Job summary

Digital Armour Corporation, based in North Sydney, NSW, is seeking an AI Solutions Consultant to build agents using Copilot Studio and Power Platform for NSW councils and mid-market Australian clients. This hands-on role involves close client interaction, travel to client sites, and contributing to solution design and documentation.

You will design, develop, and deploy conversational and process agents, integrate with client systems, and participate in discovery workshops and presales.

Qualifications

• At least 18 months hands-on with Copilot Studio or a comparable agent platform.
• Experience with Power Platform components (Power Automate, Dataverse, connectors).
• Ability to design and implement conversational and process agents for clients.

Responsibilities

• Build conversational and process agents in Copilot Studio and deploy them into client tenants.
• Design automation in Power Platform including flows, Dataverse models and Power Apps where needed.
• Integrate agents with client systems via REST APIs, connectors, and on-prem gateways.
• Configure and extend Microsoft 365 Copilot, including agent configuration and tenant readiness.
• Contribute solution design, effort estimates, and technical content for proposals and SOWs.
• Lead client discovery workshops and presales meetings, then build the approved solution.
• Produce build documentation, test evidence, and handover materials for ongoing support.

Skills

Copilot Studio

Agent development

Power Platform

Tools

Power Automate

Dataverse

REST APIs

SQL

Azure AI services

Job description

AI Solutions Consultant - Copilot Studio and Power Platform

Digital Armour Corporation - North Sydney NSW

Digital Armour is hiring an AI Solutions Consultant to build the conversational and process agents we deliver to NSW councils and mid-market Australian clients. This is a hands-on build role with client contact, based full time in our North Sydney office.

About us

Digital Armour is an Australian Microsoft Solutions Partner and Telstra channel partner. We work with NSW local government and mid-market organisations across construction, community housing, industry associations and the not-for-profit sector.

Our Business Applications and AI practice delivers AI strategy, conversational and process agents, Dynamics 365, Power Platform, SharePoint and Microsoft 365 Copilot enablement. Our public sector clients hold us to their security, privacy and records management standards, and everything we build is expected to survive contact with real users.

The role

You will build the agents we sell, and you will be the technical voice in the conversations that win them. The practice is running agent builds and Copilot enablement across several councils and mid-market clients at once. This role adds onshore build capacity and shortens the distance between a client conversation and working software.

Most of your week is spent building. The rest is spent with clients working out what to build.

What you will do

Build conversational and process agents in Microsoft Copilot Studio and deploy them into client tenants

Design the supporting automation in Power Platform, including Power Automate flows, Dataverse models and Power Apps where the use case calls for it

Integrate agents with client line of business systems through standard connectors, custom connectors, REST APIs and on-premises data gateways

Configure and extend Microsoft 365 Copilot, including declarative agents, knowledge sourcing and tenant readiness

Contribute solution design, effort estimates and the technical content of proposals and statements of work

Run client discovery workshops and presales meetings as the person who explains the solution and is then accountable for building it

Produce build documentation, test evidence and handover material that keeps the solution supportable after go live

Add reusable patterns and components to our practice asset library so each engagement starts further along

What you need

The criterion that matters most: at least one Copilot Studio agent that you built, that went into production, and that real people use. Proofs of concept and demonstrations do not count.

Beyond that:

Power Platform: Power Automate, Dataverse, standard and custom connectors, solution and environment management

Microsoft 365 Copilot administration and agent configuration

Working knowledge of Azure AI services including Azure OpenAI, AI Foundry and Document Intelligence, and the judgement to know when a use case belongs there rather than in Copilot Studio

Integration fundamentals: REST APIs, authentication and token handling, on-premises data gateway, SQL

Entra ID, permission scoping and the security model that decides what an agent can and cannot see

The ability to run a working session with a client, capture the outcome and write it up without supervision

Four to eight years total experience, including at least eighteen months hands-on with Copilot Studio or a comparable agent platform.

Helpful, not required

NSW local government or Australian public sector delivery experience

SharePoint Online, Microsoft Purview and information governance

Council line of business platforms such as Content Manager, TechnologyOne, Civica or SynergySoft

Microsoft certifications, particularly PL-200, PL-400 or AI-102

Australian citizenship, for engagements where the client requires it

Where this goes

This is a mid-level appointment with a defined route to practice technical lead. Progression is tied to demonstrated capability rather than time served.

Months 1 to 6: building under direction across one or two engagements, learning our delivery method, documentation standard and client base

Months 6 to 18: owning technical delivery on multiple concurrent engagements, leading client technical conversations and reviewing the work of others

Months 18 to 30: technical lead for the practice, setting the architecture and quality standard and shaping the reusable asset library

If you are looking for a lead title from day one, this appointment will not suit you.

What we offer

$140,000 to $150,000 base plus superannuation, set on demonstrated build capability

Full time permanent role, North Sydney office, with client site attendance across metropolitan Sydney and regional NSW

A named growth path to practice technical lead

Agent and Copilot work across a mixed client base rather than one internal platform

Our process

1.

Screening call

2.

Technical interview with the Head of Business Applications and AI

3.

Two hour practical build exercise in a Digital Armour environment

4.

Final conversation and offer

We flag the build exercise up front so it does not surprise you late in the process.

Digital Armour is recruiting for this role directly.