AI Process Transformation Consultant

Accenture; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Career development program

Flexible work arrangements

Diversity & Inclusion initiatives

Global opportunities

Job summary

Accenture Australia is seeking a skilled AI and AX Design professional to advance client transformation programs. You will design future-state processes, benchmark trends, and develop AI-enabled solutions that integrate with client operations.

You will apply structured guidance while expanding your domain expertise, work across industries, and contribute to reference libraries. You’ll join a global team delivering digital, cloud and security capabilities with a focus on real business outcomes.

Qualifications

• Minimum 3 years of experience in process excellence, process redesign, or management consulting.
• Experience producing industry or function trend analyses, benchmarking outputs, or change-impact assessments
• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities)
• Minimum 1 year of integrating AI and automating business process design
• Minimum 1 year ofexperience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources)
• Ability to analyze data and translate findings into structured recommendations

Responsibilities

• Utilize AI tools to support trend analyses, benchmarking, and change-impact assessments.
• Design future-state process specifications with AI integration points and operating model changes.
• Support delivery of digital and platform solutions across operations.
• Build analytical frameworks and data-driven assessments using AI visualization tools.
• Conduct benchmarking with AI-accelerated industry and peer comparison tools.
• Develop change-impact assessments using AI-assisted organizational analysis tools.
• Apply industry knowledge to refine domain reinvention designs and playbooks.
• Contribute to reference libraries and maintain domain expertise through learning.

Skills

Process excellence

Process redesign

Management consulting

AI analytics

Data visualization

Change impact analysis

Industry benchmarking

Client-facing

Education

Bachelor’s Degree or equivalent

Tools

Process mapping tools

Job description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

YOU ARE

You produce solid analytical work — assessing trends and forces shaping your industry or function, designing future-state processes, and building the supporting materials that help senior practitioners shape transformation recommendations. You’re developing real expertise in your domain and a point of view on how AI and automation can change the way it operates. You’re comfortable working with structured guidance while taking on more with each engagement.

You understand that designing how AI agents interact within processes — AX Design — is just as important as the process design itself, and you’re starting to apply those principles in your work.

THE WORK

Utilize relevant AI tools across all tasks and deliverable creation, including the creation of agents and other tools to help facilitate:

• Produce trend and forces assessments for your assigned industry or function, including benchmarking analyses that show where the client stands relative to peers and where the reinvention opportunity lies.

• Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches for your domain area.

• Conduct process analysis and support delivery of digital and platform solutions across operations.

• Build analytical frameworks and data-driven assessments using AI-assisted visualization and analysis tools.

• Conduct benchmarking analysis with AI-accelerated industry and peer comparison tools.

• Develop change-impact assessments using AI-assisted organizational analysis tools.

• Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content.

• Contribute to the reference library and keep your domain expertise current through continuous learning.

• Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person.

EDUCATION

• Bachelor’s Degree or equivalent

BASIC (REQUIRED) QUALIFICATION

• Minimum 3 years of experience in process excellence, process redesign, or management consulting

• Experience producing industry or function trend analyses, benchmarking outputs, or change-impact assessments

• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities)

• Minimum 1 year of integrating AI and automating business process design

• Minimum 1 year ofexperience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources) OR worked within

• Ability to analyze data and translate findings into structured recommendations

PREFERRED QUALIFICATION

• Familiarity with process mapping or process modeling tools

• Strong analytical skills with the ability to communicate complex findings in clear business terms/structured recommendations

• Client-facing consulting or advisory experience

• Applies AI tools fluently and independently, including building agents, for higher-quality deliverables to business problems

• Embeds AI Design principles into process specifications (agent behaviors, autonomy levels, handoffs)

• Identifies where agentic AI can transform specific client process steps and articulates design implications

• Uses AI-assisted analytics, visualization, and benchmarking tools to ground future-state designs

• Demonstrated continuous learning with emerging AI tools

Benefits of working at Accenture:

• 18 weeks paid parental leave
• Long & short-term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

We are a WORK180 Endorsed Employer, to see our benefits and policies click here.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is a an EEO and Affi...

Equal Employment Opportunity Statementfor Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [e-mail] and cite the relevant Job Number, or contact us on [phone].

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statementfor Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [e-mail] and cite the relevant Job Number, or contact us on [phone].

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.