AI Platform Lead — Hybrid, Strategic Tech Manager

UNSW; Sydney; Hybrid; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible Working Options

Career development opportunities

Additional 3 days of leave over Xmas

Discounts and entitlements

Job summary

UNSW is seeking a Technology Manager AI to lead AI technology platforms across the university. You will drive development, implementation, and governance of AI-related technologies, balancing security, compliance, and strategic priorities.

The role partners with Product Manager AI and Enterprise Architect to deliver safely and effectively within UNSW standards. You will manage internal and external AI resources, report to the Head of AI Ecosystem, and lead a team with direct reports, in a hybrid

Qualifications

• Experience leading AI/ML delivery and operations in complex organisations.
• Translate strategic goals into technical roadmaps and operational plans.
• Knowledge of AWS and Azure AI/ML and integration services.
• Excellent stakeholder management and communication skills.

Responsibilities

• Influence and lead internal AI technology delivery and platform operations to ensure secure, resilient AI systems across Microsoft and AWS ecosystems.
• Lead UNSW AI platforms and operations aligned to portfolio roadmap and drive platform maturity.
• Provide strategic technical leadership to senior stakeholders on AI opportunities, risks, and investments.
• Implement governance, compliance, and assurance practices for AI services and platforms in line with governance framework.
• Establish and maintain SLAs/SLOs, uptime targets, incident management, and executive reporting.
• Lead GenAIOps and LLMOps practices to enable scalable AI delivery pipelines and runtime operations.
• Foster partnerships with Product Manager AI to monitor milestones and manage risks across AI initiatives.
• Partner with Enterprise Architect AI to ensure designs align with enterprise architecture and integration standards.
• Lead stakeholder engagement and change enablement for adoption across faculties and executive ports.
• Promote transparency and Responsible AI culture and mentor professional development.

Education

Tertiary qualification in IT/Engineering/CS/Data/AI

Job description

UNSW is seeking a Technology Manager AI to lead AI technology platforms across the university. You will drive development, implementation, and governance of AI-related technologies, balancing security, compliance, and strategic priorities.

The role partners with Product Manager AI and Enterprise Architect to deliver safely and effectively within UNSW standards. You will manage internal and external AI resources, report to the Head of AI Ecosystem, and lead a team with direct reports, in a hybrid