AI Outcome Cloud Architect & Delivery Lead

Google Inc.; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Google in Sydney is seeking an AI Outcome Customer Engineer to bridge pre-sales and post-sales for strategic AI accounts, shaping adoption-focused, rapidly activatable, and deliverable solutions.

You will serve as an enterprise architect, debugging, interfacing with Product and Engineering, and leading technical design for secure integrations across data pipelines, identity providers, and compliance boundaries.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, ECMs, identity), cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with Account teams during technical evaluation phases to assess feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native architecture

Customer-facing experience

Delivery strategies

System design

Orchestration frameworks

APIs and integrations

Identity integration

Education

Bachelor's degree or equivalent

Tools

LangGraph

AutoGen

CrewAI

Job description

Google in Sydney is seeking an AI Outcome Customer Engineer to bridge pre-sales and post-sales for strategic AI accounts, shaping adoption-focused, rapidly activatable, and deliverable solutions.

You will serve as an enterprise architect, debugging, interfacing with Product and Engineering, and leading technical design for secure integrations across data pipelines, identity providers, and compliance boundaries.