AI Enablement Product Owner - Deliver Customer Value

Coleambally; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Job summary

Westpac is seeking a Product Owner, AI Enablement, in Melbourne to join a multidisciplinary team delivering customer-facing AI initiatives. You will translate priorities into executable work, shape requirements, and maintain focus on outcomes that matter for AI Advantage and related programs.

You will collaborate across business, technology, and delivery teams, align stakeholders, identify risks, and navigate ambiguity to ensure customer and business value is realized through iterative delivery

Qualifications

• Experience delivering customer-facing AI initiatives or automation products.
• Strong understanding of agile and scrum practices.
• Ability to translate customer needs into clear requirements, user stories and acceptance criteria.
• Confidence using feedback and insights to inform prioritisation and sequencing.

Responsibilities

• Translate customer and business priorities into clear, executable work items.
• Shape requirements and maintain focus on outcomes that matter.
• Align stakeholders and surface risks and dependencies across business and tech.
• Navigate ambiguity and bring structure to opportunities and delivery challenges.

Skills

Product ownership

Agile/Scrum

Cross-disciplinary teams

Requirements & acceptance criteria

Prioritisation & sequencing

Stakeholder management

Dependencies & risks

Ambiguity handling

AI/automation tools

Job description

Westpac is seeking a Product Owner, AI Enablement, in Melbourne to join a multidisciplinary team delivering customer-facing AI initiatives. You will translate priorities into executable work, shape requirements, and maintain focus on outcomes that matter for AI Advantage and related programs.

You will collaborate across business, technology, and delivery teams, align stakeholders, identify risks, and navigate ambiguity to ensure customer and business value is realized through iterative delivery