AI-Driven Process Architect

Nimbly; Sydney; In loco; AUD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Nimbly is seeking an experienced business analyst to partner with customers in Sydney. You will translate messy operations into AI-ready specifications that our engineering team can build against.

You’ll run customer discovery, define target-state workflows, specify data needs, capture tacit knowledge, and write precise specs while owning the end-to-end delivery and maintaining strong stakeholder relationships.

Competenze

• 3+ years in business analysis or similar customer-facing roles.
• Strong BPMN/process modelling skills and ability to switch between narrative and detail.
• Hands-on experience documenting integrations and data contracts (APIs, events, master data).
• Confident presenting to operators and executives; can run workshops and steering meetings.
• Interest in AI agents and experience with LLMs or agentic systems is a plus.
• Clear, concise written communication suitable for engineers and sign-off by executives.

Mansioni

• Run discovery with customers: lead workshops, shadow operators, interview SMEs, and map current-state processes.
• Define target-state workflow: decide ownership, handoffs, exceptions, and done criteria.
• Specify data dependencies: identify entities, data quality, and master records.
• Capture institutional knowledge: surface rules and heuristics for AI tooling.
• Write detailed specifications: triggers, inputs, decisions, tool calls, outputs, and success criteria.
• Own the customer relationship through delivery: validate prototypes, perform UAT, adjust specs.
• Create reusable patterns: collaborate with Product to productise where appropriate.

Descrizione del lavoro

Nimbly is seeking an experienced business analyst to partner with customers in Sydney. You will translate messy operations into AI-ready specifications that our engineering team can build against.

You’ll run customer discovery, define target-state workflows, specify data needs, capture tacit knowledge, and write precise specs while owning the end-to-end delivery and maintaining strong stakeholder relationships.