Aged Care Team Leader

Illawarra Aboriginal Corporation; Wollongong City Council; On-site; AUD 54,000 - 61,000; Full time

Benefits offered by this job

Competitive remuneration

Salary packaging arrangements

Meaningful work

Leadership opportunity

Community connection

Job summary

Illawarra Aboriginal Corporation is seeking an Aged Care Team Leader to guide the day-to-day delivery of culturally safe aged care across the Illawarra and Shoalhaven regions. You will supervise staff, coordinate rosters and ensure high-quality care aligned with Aboriginal Elders’ needs.

Reporting to the Aged Care Coordinator, you will monitor standards, support staff development, and build strong partnerships with Elders, families and external providers to achieve program outcomes.

Qualifications

• Proven leadership experience in aged care or community services.
• Experience supervising or coordinating a team.
• Strong organisational, communication and problem-solving skills.
• Understanding of culturally safe care for Aboriginal Elders and communities.
• Knowledge of aged care quality standards and service delivery requirements.

Responsibilities

• Provide day-to-day leadership, supervision and support to aged care staff.
• Coordinate staff workloads, rosters and service delivery to ensure quality care.
• Support delivery of culturally appropriate, person-centred aged care services.
• Monitor service quality, client documentation and compliance with aged care standards.
• Build relationships with Elders, families and external service providers.
• Support staff development, performance and continuous improvement initiatives.
• Collaborate with the Aged Care Coordinator to achieve program outcomes.

Skills

Leadership

Team supervision

Communication

Problem solving

Cultural safety

Aged care standards knowledge

Education

Qualifications in aged care or community services

Job description

Make a Difference in Aboriginal Aged Care!

Are you a passionate and experienced team leader who wants to make a meaningful difference in the lives of Aboriginal Elders and community members?

Illawarra Aboriginal Corporation (IAC) is seeking a dedicated Aged Care Team Leader to support the delivery of high-quality, culturally safe aged care services across the Illawarra and Shoalhaven regions.

This is a fantastic opportunity to take the next step in your leadership career, supporting a committed team while ensuring our Elders receive the respect, care and support they deserve.

About the Role

Reporting to the Aged Care Coordinator, the Aged Care Team Leader will play a key role in overseeing the day-to-day delivery of aged care services, supporting frontline staff and ensuring services are responsive to the needs of Aboriginal Elders and their families.

Key responsibilities include:

• Provide day-to-day leadership, supervision and support to aged care staff.

• Coordinate staff workloads, rosters and service delivery to ensure quality care.

• Support the delivery of culturally appropriate, person-centred aged care services.

• Monitor service quality, client documentation and compliance with relevant aged care standards.

• Build positive relationships with Elders, families, community members and external service providers.

• Support staff development, performance and continuous improvement initiatives.

• Work collaboratively with the Aged Care Coordinator to achieve program outcomes.

About You

We are looking for someone who brings strong leadership skills, a genuine commitment to Aboriginal community wellbeing and an understanding of aged care service delivery.

Ideally, you will have:

• Demonstrated experience working in aged care, community services or a similar environment.

• Experience supervising, coordinating or supporting a team.

• Strong organisational, communication and problem-solving skills.

• An understanding of culturally safe care and the needs of Aboriginal Elders and communities.

• Knowledge of aged care quality standards, client care and service delivery requirements.

• The ability to build respectful relationships and work collaboratively with staff, clients and families.

• Relevant qualifications in aged care, community services or a related field will be highly regarded.

Why Join IAC?

• Competitive remuneration: $40.58 per hour plus superannuation.

• Full salary sacrifice benefits: Access attractive not-for-profit salary packaging arrangements.

• Meaningful work: Make a genuine difference in the lives of Aboriginal Elders.

• Leadership opportunity: Support and develop a dedicated aged care team.

• Community connection: Work for an Aboriginal community-controlled organisation committed to supporting its community.

Aboriginal Identified Position

This is an Aboriginal identified position. Applications are sought from Aboriginal and/or Torres Strait Islander people, in recognition of the importance of cultural knowledge, community connection and lived experience in delivering culturally appropriate services.