Aged Care Navigator

Wellways; Toowoomba Regional; On-site; AUD 92,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal & Entertainment allowance

Leave loading 17.5%

Paid parental leave

Employee Assistance Program

Job summary

Wellways is recruiting for a Full-time Carer Gateway role based in Toowoomba, QLD. You will support Older Carers to access My Aged Care, working with assessment teams to ensure positive carer outcomes. The role covers diverse communities, including Aboriginal/Torres Strait Islander peoples and CALD groups.

Applicants should have tertiary qualifications in a related field, a current driver's license, and Australian working rights, with relevant checks and screening completed.

Qualifications

• tertiary qualifications or equivalent experience in social services or health
• experience with carers and aged care is advantageous
• eligibility to work in Australia with current checks

Responsibilities

• Support Older Carers and carers of frail aged people to access My Aged Care
• Collaborate with My Aged Care Assessment teams and contact centre
• Engage with hard-to-reach CALD and Aboriginal/Torres Strait Islander communities

Skills

Communication

Empathy

Interpersonal skills

Education

Related field degree

Tools

Driver's License

National Police Check

Blue Card

NDIS Worker Screening

NDIS Orientation Module

Job description

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

Full time, Ongoing opportunity within the Carer Gateway Services program!

Based in Toowoomba, QLD

$46.70ph (SCHADS Level 4B) + Salary Packaging up to $15,899 + 17.5% Leave loading + Super

About this Program

Carer Gateway Services were implemented in 2020 in the context of national reforms and represents an exciting era for the delivery of innovative Carer services through funded service providers.

The Department of Health and Aged Care (DOH) has funded the implementation of the Aged Care Navigator Program (ACNP) through Carer Gateway to support Older Carers/family Carers of frail aged people to navigate the My Aged Care system.

The DOH have funded Wellways Carer Gateway Service to deliver the ACNP in Queensland and Southwestern Sydney, Nepean Blue Mountains.

To be successful in this role

This role is responsible for supporting Older Carers and Carers supporting frail aged people, including hard-to reach populations, such as Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CALD) communities, to better understand and access the My Aged Care system in Queensland, Southwestern Sydney and Nepean Blue Mountains.

The objective of the role is to ensure that Carers have access to the information and support they require to successfully engage with My Aged Care system. The role will also work in collaboration with the My Aged Care Assessment teams and contact centre staff to ensure Carer outcomes are met

You will also need:

• Tertiary qualifications in a related field (e.g. social work, human services, aged care, community services or health) and/or demonstrated relevant experience
• Regional Assessment Service (RAS) or Aged Care Assessment Team (ACAT) Assessor experience is highly desirable
• Current valid Driver's License
• Evidence of working rights within Australia (birth cert/passport/visa)
• National Police Check (less than 12 months old)
• Blue Card and NDIS Worker Screening Check/Yellow Card QLD
• NDIS Worker Orientation Module Certificate - free online course

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.