Aged Care Liaison & Administration Officer

Heathcote Health; Heathcote; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Free on-site parking

Access to co-located GP clinic

Uniform supplied

Fuel discounts

Personalised Learning & Development

Access to two EAP Providers

Salary Packaging/Salary Sacrificing

Fitness Passport

Job summary

Heathcote Health is seeking an Aged Care Liaison & Administration Officer to support administration for the Residential Aged Care Unit. The role is permanent, part-time (48 hours per fortnight) with duties including coordination of admissions and front-desk responsibilities, aligned with Heathcote Health policies.

The incumbent will deliver high-quality administrative support, promote excellent customer service, and contribute to quality improvement initiatives within the unit.

Qualifications

• Coordinate and undertake administration duties for the Residential Aged Care Unit.
• Respond to reception needs with high-quality customer service.
• Support resident admission processes and liaise with residents/families.

Responsibilities

• Coordinate and undertake administration duties for the Residential Aged Care Unit.
• Respond to reception needs and provide high-quality customer service.
• Coordinate resident admissions and liaise with families and potential residents.

Job description

Aged Care Liaison & Administration Officer

Aged Care Liaison & Administration Officer

Permanent - Part Time - 48 hours per fortnight

Classification - Dependent on qualifications and experience

This Role

This position provides support by coordinating and undertaking administration duties and responding to reception needs of the Heathcote Health Residential Aged Care Unit, in accordance with Heathcote Health Policy and Procedure guidelines. The incumbent is required to provide high quality efficient and effective administration support for the Residential Aged Care Unit, with a strong orientation to customer service and actively contribute to quality improvement activities as well as coordinate resident admission including liaising with new and potential residents/families.

Culture and Benefits

Located a short drive from Bendigo and Melbourne, Heathcote is a renowned centre for its regional food and wine culture. Combined with its spectacular landscapes, unique forests and historic sites, this rural community provides a rich and diverse culture for all to enjoy.

• Free on-site parking is available to all staff and visitors
• Access to co-located GP clinic
• Uniform supplied
• Fuel discounts at United Petroleum
• Personalised Learning & Development plans
• Access to two (2) Employee Assistance Program (EAP) Providers
• Salary Packaging/Salary Sacrificing:
• Which may include; meal & entertainment card, novated vehicle leasing, relocation tax allowance, remote area housing allowance, household utilities rebate, portable devices allowance (subject to availability)
• Fitness Passport is available to all staff members across Heathcote Health. You and your family can sign up to unlimited access to more than 120 gyms, pools and fitness facilities on your program!

Heathcote Health values diversity and encourages individuals from all cultures and backgrounds to apply.

Further information is available from Pam Wallace Administration and Finance Manager at ********@heathcotehealth.org