Aged Care Admin & Rostering Specialist

Roshana Care Group; Melbourne; On-site; AUD 60,000 - 82,000; Full time

Job summary

Roshana Care Group in Lysterfield is seeking a Business Support Officer to provide essential administrative and rostering support within the aged care team. The role focuses on day-to-day operations, staff scheduling, and maintaining accurate workforce records.

The ideal candidate will be highly organised, detail-oriented, and capable of handling multiple priorities in a busy facility environment, while communicating effectively with staff and residents.

Qualifications

• Experience providing administrative or rostering support in healthcare settings is preferred.
• Strong organisational and time-management abilities are essential.
• Excellent communication and interpersonal skills are required.
• Attention to detail and accuracy in data entry and documentation matters.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day administrative and rostering support to the management team.
• Assist with staff rostering, shift coverage, and scheduling to ensure adequate staffing levels.
• Maintain accurate employee records, rosters, and workforce documentation.
• Assist with onboarding and induction processes for new staff.
• Respond to general enquiries from staff, residents, and external stakeholders.
• Support compliance and reporting requirements as needed.
• Contribute to maintaining efficient office and facility operations.

Skills

Admin Rostering

Organisation

Communication

Attention to detail

Prioritisation

Team attitude

Clearance readiness

Tools

Rostering Software

Job description

Business Support Officer | Lysterfield VIC

Join Roshana Care Group – Turn Your Passion into a Career

Are you ready for a role where you can walk out the door knowing you have changed someone’s day for the better? At Roshana Care Group, we have been proudly caring for older Australians for more than 20 years across Western Australia, Queensland, New South Wales, South Australia, and Victoria, and we are continuing to grow. Guided by our values of Compassion, Respect, Communication, Teamwork, and Integrity, we do not just provide care – we create real homes and real connections.

About the Facility

Roshana Lysterfield Aged Care is a 50-bed welcoming residential aged care home providing high-quality, person-centred care in a warm, inclusive and supportive environment. The home offers comfortable accommodation, communal living spaces, beautifully maintained gardens and outdoor areas designed to promote wellbeing, dignity and meaningful social connection for residents.

We are looking for Business Support Officer to join our aged care team at Roshana Lysterfield Aged Care, in a (full‑time) capacity.

About the Role

We are seeking a highly organised and motivated Business Support Officer to join our aged care team. In this diverse and fast-paced role, you will provide essential administrative and rostering support to ensure the smooth day-to-day operation of our facility.

This role is ideal for someone who enjoys working across multiple functions, is detail-oriented, and thrives in a supportive team environment.

What You Will Be Doing

• Provide day-to-day administrative and operational support to the management team
• Assist with staff rostering, shift coverage, and scheduling to ensure adequate staffing levels
• Maintain accurate employee records, rosters, and workforce documentation
• Assist with onboarding and induction processes for new staff
• Respond to general enquiries from staff, residents, and external stakeholders
• Support compliance and reporting requirements as needed
• Contribute to maintaining efficient office and facility operations

What You Will Bring

• Previous experience in an administrative or rostering support role (preferably in aged care or healthcare)
• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• High attention to detail and accuracy in data entry and documentation
• Ability to manage competing priorities in a fast-paced environment
• Proficiency with computer systems and rostering/software platforms (desirable)
• A positive, proactive, and team-focused attitude
• A National Police Clearance or NDIS Screening Check, or willingness to obtain this

Why You Will Love Working with Us

• Real career pathways, with opportunities to grow within the company
• Ongoing training, mentoring, and opportunities to learn on the job
• Supportive, approachable leaders who listen and support
• A friendly, inclusive team that enjoys working together, celebrates achievements, and supports one another
• Access to an Employee Assistance Program for additional support when you need it
• A values driven culture where your ideas are welcomed and your hard work is recognised

Ready to Make a Real Difference?

If you are looking for more than just a job and want a role where your compassion and energy genuinely change lives, we would love to hear from you. Apply today and start building a career in aged care that you can be proud of.

To learn more about Roshana Care Group, visit: https://www.roshana.com.au

Please note that, due to the high volume of applications, only shortlisted applicants will be contacted. We do not accept applications sent by email and ask that all applications are submitted through the online application process.

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