Advisor, Internal Review and Information Access

Social Services Regulator; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Social Services Regulator (SSR) is an independent statutory authority dedicated to safeguarding the rights of children, young people and users of social services in Victoria. The Advisor, Internal Review and Information Access provides analysis, research and regulatory support within the Legal and Internal Review Division to help ensure fair, evidence-based decisions and robust privacy practices.

The role involves handling information access requests, applying legislation and policy, and

Responsibilities

• Provide timely, accurate advice on privacy, information access and regulatory matters.
• Assess and coordinate access to information requests under FOI Act 1982, with analysis and recommendations.
• Support privacy risk management, including coordinating responses and maintaining registers.
• Assist with privacy impact assessments, information-sharing policies and guidance.

Job description

Advisor, Internal Review and Information Access

The Social Services Regulator (SSR) is an independent statutory authority that exists to safeguard the rights of children and young people as well as people who use social services in Victoria.

The SSR regulates the Social Services Standards, the Child Safe Standards (for organisations without a sector specific co-regulator as well as the social services sector), and also administers the Worker and Carer Exclusion Scheme (WCES), Reportable Conduct Scheme (RCS) and Working with Children Clearance (WWC Clearance) scheme and NDIS Worker Screening Check.

The Social Services Regulator takes an integrated and intelligence driven approach to identifying, preventing and excluding unsafe people from working with children and young people, as well as ensuring organisations that work with children and young people keep children safe from abuse and harm by meeting the Child Safe Standards.

As a co-regulator of the Child Safe Standards, the Social Services Regulator works with other co-regulators of the Child Safe Standards including the Department of Health, Victorian Registration and Qualifications Authority (VRQA), Victorian Early Childhood Regulation Authority (VECRA), and Workforce Inspectorate Victoria to keep children safe from harm and abuse.

THE ROLE

The Advisor, Internal Review and Information Access (Advisor) contributes to the Social Services Regulator's (SSR) regulatory functions by providing advice, analysis and operational support across the Internal Review Branch's responsibilities.

Working within the Legal and Internal Review Division, the Advisor undertakes research, interprets and applies legislation, assesses complex and sensitive information, and prepares advice and recommendations to support fair, evidence-based and legally sound regulatory decision‑making.

The role contributes to the conduct of statutory internal reviews, the management of freedom of information requests, privacy and information access matters, and other activities supporting the effective delivery of the Branch's functions.

The position provides an opportunity to develop expertise across a range of regulatory schemes while contributing to the SSR's important role in safeguarding the rights, safety and wellbeing of Victorians who use social services.

ACCOUNTABILITIES INCLUDE

• Provide timely, accurate and practical advice on privacy, information access and related regulatory matters, including interpreting and applying relevant legislation, policies and procedures.
• Assess and coordinate requests for access to information, including applications under the Freedom of Information Act 1982, undertaking relevant enquiries and preparing correspondence, analysis and recommendations for decision‑makers.
• Support the identification, assessment and management of privacy risks and incidents, including coordinating responses, maintaining relevant registers and contributing to organisational compliance with privacy obligations.
• Assist with privacy impact assessments, information‑sharing arrangements and the development of policies, procedures and guidance to support appropriate information handling practices.

For more details, please open the position description.