Advisor, Injury Management

dnata; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

5 weeks annual leave

Choose location: Sydney or Brisbane

Free meals while at work

Free parking

Employee Assistance Program (EAP)

Job summary

dnata catering & retail, part of the Emirates Group, is Australia’s leading inflight catering and retail partner. We have an exciting opportunity for an Advisor, Injury Management to join our Health, Safety & Environment team in Sydney or Brisbane.

In this national role you will oversee workers’ compensation and injury management across multiple sites, partner with insurers and providers, drive early intervention and return‑to‑work outcomes, and support leaders to ensure compliant, safe

Qualifications

• Experience managing workers’ compensation, injury management and RTW programs.
• RTW Coordinator accreditation or equivalent; clinical background valued.
• Strong data analysis and reporting skills.
• Excellent communication, organisation and problem-solving abilities.

Responsibilities

• Oversee workers’ compensation and injury management across multiple sites.
• Collaborate with insurers, medical practitioners and rehabilitation providers.
• Drive early intervention and return-to-work planning for injured employees.
• Provide expert guidance on compliance and rehabilitation requirements.
• Monitor claims performance and identify trends to improve outcomes.
• Prepare reports to support compliance and business decisions.
• Support injury prevention initiatives and promote safety culture.
• Maintain accurate confidential records in line with legislation.

Skills

RTW coordination

Injury management

Analytical skills

Communication

Excel

Tools

Excel

Job description

Sydney or Brisbane

Start your journey with dnata catering & retail, where the sky is the limit!

About Us

Part of the Emirates Group, dnata catering & retail is Australia’s leading inflight catering and retail partner. We support many of the world’s most recognised airlines, delivering award‑winning meals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.

We have an exciting opportunity for an Advisor, Injury Management to join our Health, Safety & Environment team in Sydney or Brisbane. This national role will play a key part in supporting injured employees, strengthening early intervention and return-to-work outcomes, and partnering with operational leaders to drive effective injury management across our business.

About The Role

As an Advisor, Injury Management, you will be responsible for overseeing the workers compensation and injury management function across multiple sites. Working closely with operational leaders, insurers, rehabilitation providers, and injured employees, you will drive positive injury management outcomes, ensure legislative compliance, and support employees in their safe and timely return to work. Key Responsibilities include:

• Manage workers compensation and injury management cases end-to-end, including early intervention, return-to-work planning, and employee recovery support.
• Provide onsite injury triage, guidance, and timely escalation to ensure appropriate treatment pathways.
• Partner with leaders, insurers, medical practitioners, and rehabilitation providers to achieve positive outcomes.
• Provide expert advice on workers compensation, rehabilitation and legislative compliance.
• Monitor claims performance, identify trends, and implement strategies to improve outcomes and reduce costs.
• Prepare reports and insights to support compliance and business decision-making.
• Drive injury prevention initiatives and promote a positive safety culture.
• Maintain accurate, confidential records in line with legislative and company requirements.
• Support and develop the Injury Management team practices and coach leaders on effective return-to-work practices.

About You

• Experience managing workers’ compensation, injury management and RTW programs.
• RTW Coordinator accreditation or equivalent experience. Clinical background highly regarded.
• Skilled in injury triage, early intervention and escalation.
• Strong knowledge of workers’ compensation and WHS legislation.
• Proven case management, rehabilitation and RTW experience.
• Experience partnering with insurers, medical and rehabilitation providers.
• Data-driven with strong analytical and reporting skills.
• Excellent communication, organisation and problem-solving skills.
• Advanced Microsoft Office skills, particularly Excel.
• Proactive, practical and customer-focused, with a genuine commitment to employee wellbeing and safe recovery.

Benefits

• 5 weeks annual leave and competitive pay rates.
• Choose your location: Sydney or Brisbane.
• Free meals while at work & Free parking
• Employee Assistance Program (EAP) available 24/7.
• Career development and progression supported by dedicated training.
• Discounts at hundreds of retailers, novated leasing and wellbeing resources.

At dnata, we value an inclusive and respectful workplace and welcome applications from all backgrounds and abilities.

The Recruitment process may include interviews, health checks, reference and criminal history checks, and verification of working rights. Please note, only shortlisted candidates will be contacted.