Advisor Human Resources

Ambulance Victoria; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging options

Generous personal leave entitlements

Accrued days off for full-time roles

Free on-site parking

Job summary

Ambulance Victoria (AV) is seeking an Advisor, Human Resources to deliver professional HR services across our People and Culture Department. This full-time, fixed-term 12-month role is based in Blackburn, with hybrid work options and travel within the metropolitan region as required.

The ideal candidate will hold a tertiary HR qualification and have senior HR experience, with strong policy knowledge, stakeholder engagement and change management skills.

Qualifications

• Proven experience in a senior general or specialist HR role.
• Knowledge of people policies, practices and employment legislation.
• Excellent communication, interpersonal and relationship-building skills.

Responsibilities

• Provide professional HR services including advice, support and analysis on policies and legislation.
• Coach and support managers and employees on employment matters and performance issues.
• Offer HR expertise to support projects and continuous improvement initiatives.
• Develop and implement communication strategies for stakeholder engagement.

Skills

HR leadership

Employee relations

Policy guidance

Communication

Education

Tertiary qualification in Human Resources or related discipline

Tools

Microsoft Office

Job description

At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking an Advisor, Human Resources to provide professional and effective HR services including advice, support, guidance and analysis on policies, practices, and legislation as an important part of our People and Culture Department.

This is a full-time, fixed-term 12-month position based in Blackburn. Flexible work from home (WFH) and hybrid working arrangements are available in line with our hybrid working model. The successful applicant must be willing to travel to various locations across the metropolitan region as required.

About the role

Reporting to the Senior People Partner, responsibilities of this position include but not limited to:

• Provide professional and effective HR services across AV, including advice, support, guidance and analysis on people policies, practices, and employment legislation
• Coach, counsel and support managers and employees on employment matters, and complex people issues, including workplace conflict, grievances, misconduct and performance management
• Provide HR expertise and recommendations, to support projects, organisational initiatives and continuous improvement activities
• Develop and implement communication and consultation strategies to keep stakeholders informed and engaged throughout projects and consultations

About you

The ideal candidate will have tertiary qualification in Human Resources or related discipline. Additional requirements include but not limited to:

• Proven experience in a senior general or specialist HR role, preferably across the public sector with demonstrated ability to adapt theoretical knowledge of current HR issues and lead implementation of change across a large, geographically disparate organisation
• Extensive working knowledge and application of general and specialist HR practices, regulations, and legislation including previous experience in coaching and supporting managers, leaders and employees with conflict resolution, grievances and managing performance
• Demonstrated high-level communication, interpersonal and relationship building skills
• Highly proficient with Microsoft Office suite including Word, Excel, and Outlook

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full-time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integralpartin bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classifiedAV4under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

Applications must be submitted by 11.59pm (AEST) on Sunday 27 September 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.

For further information, please refer to 'Applying for a position with Ambulance Victoria'. For any further queries please contact recruitment via ***********@ambulance.vic.gov.au or 03 9840 3***.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at ***********@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.