Adviser Controls Mastery

Medibank; City of Melbourne; Hybrid; AUD 110,000 - 145,000; Full time

Benefits offered by this job

Flexible work options

Hybrid work model

Career development

Job summary

Medibank is seeking an Adviser - Controls Mastery to strengthen risk and controls practices across the enterprise. You will assess control design and effectiveness, provide practical insights on gaps, and support remediation activities with stakeholders across the business.

Join a purpose-led organisation focused on better health outcomes for Australians, offering flexible, hybrid work options and opportunities for learning, growth and development within the Enterprise Controls team.

Qualifications

• Experience in risk, compliance, controls, assurance or audit environments.
• Exposure to controls testing, control reviews, process walkthroughs or assurance activities.
• Understanding of risk management and compliance principles.

Responsibilities

• Assessing the design and effectiveness of business controls through reviews, walkthroughs and evidence-based testing.
• Providing practical insights on control gaps, risks and remediation opportunities.
• Supporting control owners to monitor, track and complete remediation activities.
• Preparing clear and meaningful controls, assurance and risk reporting.
• Building relationships with stakeholders and becoming a trusted partner in risk and controls discussions.
• Contributing to enterprise risk and controls uplift initiatives and improving control standards.
• Supporting capability uplift through knowledge sharing, coaching and collaboration.

Skills

Risk management experience

Stakeholder engagement

Analytical thinking

Communication skills

Proactive mindset

Education

Relevant qualifications in commerce or related discipline

Job description

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

At Medibank, our purpose is simple: Better Health for Better Lives.

We're looking for a curious, collaborative and proactive Adviser - Controls Mastery to join our Enterprise Controls team. In this role, you'll help strengthen risk and controls practices across Medibank, working closely with teams across the business to drive better outcomes for our customers, our people and our organisation.

If you're someone who enjoys digging into processes, partnering with stakeholders, solving problems and helping teams improve the way they manage risk and controls, we'd love to hear from you.

The Opportunity

As an Adviser in our Controls Mastery team, you'll play an important role in supporting the assessment, monitoring and ongoing improvement of controls across Medibank.

Working closely with business stakeholders, Risk, Management Assurance and Internal Audit teams, you'll provide practical guidance, support control assessments, monitor remediation activities and contribute to initiatives that strengthen our enterprise-wide control environment.

This is a fantastic opportunity for someone with risk, compliance, assurance or controls experience who is looking to broaden their exposure in a large, purpose-led organisation.

What You’ll Be Doing

Assessing the design and effectiveness of business controls through reviews, walkthroughs and evidence-based testing.

Providing practical insights on control gaps, risks and remediation opportunities.

Supporting control owners to monitor, track and complete remediation activities.

Preparing clear and meaningful controls, assurance and risk reporting.

Building strong relationships with stakeholders across the business and becoming a trusted partner in risk and controls discussions.

Contributing to enterprise risk and controls uplift initiatives, including improvements to control standards, frameworks and ways of working.

Supporting capability uplift through knowledge sharing, coaching and collaboration.

About You

You’ll bring a combination of analytical thinking, stakeholder engagement skills and a genuine interest in helping organisations improve their risk and controls environments.

We're interested in hearing from people who have:

Experience in risk, compliance, controls, assurance or audit environments.

Exposure to controls testing, control reviews, process walkthroughs or assurance activities.

An understanding of risk management and compliance principles.

Strong written and verbal communication skills with the ability to translate complexity into practical advice.

Experience working with diverse stakeholders and building trusted relationships.

A proactive mindset, strong attention to detail and the ability to manage competing priorities.

Exposure to controls transformation, uplift or improvement programs would be highly regarded.

Relevant qualifications in commerce, law, technology, risk, management or a related discipline will be viewed favourably.

Why Medibank?

At Medibank, we’re committed to creating a workplace where our people can thrive, both professionally and personally.

You’ll join a purpose-led organisation where you’ll have the opportunity to make a meaningful impact while continuing to develop your career in a supportive and collaborative environment.

We also understand that flexibility looks different for everyone. That’s why we offer flexible, hybrid ways of working with no mandated office attendance days, empowering our people to work in a way that supports both their wellbeing and performance.

Opportunities for learning, growth and career development.

A supportive, inclusive and values-led culture.

A strong focus on health, wellbeing and work-life balance.

The opportunity to work with passionate, talented people across the business.

Meaningful work that contributes to better health outcomes for Australians.

A Career With Purpose

At Medibank, we’re committed to creating a workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from people of all backgrounds, experiences and identities.

Ready to help shape a stronger controls environment while contributing to Better Health for Better Lives? We’d love to hear from you.

Imagine working with us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone’s potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work