Advanced Dog Groomer | Chelsea

Petstock Group; Australia; Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Ongoing training

Breed-specific styling workshops

Animal First Aid training

In-salon coaching and mentoring

Career pathways into Senior Groomer/Tr

Work across multiple salons

Quality grooming equipment and safe, c

Job summary

Petstock Group is seeking an experienced Groomer to deliver high-quality grooming services for a variety of dog breeds. You will join a passionate team focused on safety, skill development, and excellent customer care.

The role offers ongoing training, breed-specific workshops, and clear pathways into senior grooming and leadership roles. Opportunity to work across multiple Petstock salons with a strong emphasis on teamwork and customer satisfaction.

Qualifications

• Experience in professional dog grooming.
• Physically able to lift heavy animals.
• Good knowledge of breed clips and grooming styles.
• Ability to create a positive grooming experience for customers.

Responsibilities

• Provide full grooming services for a variety of breeds (bath, dry, nails, brushing, clipping).
• Coordinate the grooming salon and clients with the Store Manager.
• Manage client bookings and quality salon presentation.
• Assist shop floor team with exceptional customer service.
• Maintain stock and support local marketing and recruitment programs.
• Work with the team to meet and exceed sales targets and safety standards.

Skills

Dog grooming experience

Customer service

Team collaboration

Safety-minded

Education

Grooming qualification (preferred)

Animal First Aid certification (preferred)

Job description

At Petstock, you'll be more than just a Groomer - you'll be part of a passionate team dedicated to delivering exceptional care for pets while continuing to grow your own skills and career. If you're an experienced Groomer looking for ongoing professional development or you interested in starting your Grooming career – we’d love to hear from you.

Why You'll Love Working at Petstock

• Ongoing training and professional development
• Advanced grooming workshops, including breed-specific styling
• Animal First Aid training
• In-salon coaching and mentoring
• Clear career pathways into Senior Groomer, Trainer and Salon Leadership roles
• Opportunity to work across multiple Petstock salons
• Exposure to a wide variety of breeds, grooming styles and techniques
• Work with quality equipment and a supportive, safety-focused team

A Peek Into Your Petstock Day

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping
• Provide a positive and memorable grooming experience for all customers and their dogs
• Coordinate the grooming salon and clients in conjunction with the Store Manager
• Make client bookings
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions
• Maintain a consistently high standard of salon presentation and oversee stock management
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met
• Proactively support local marketing opportunities and recruitment referral programs
• Work with the team to achieve and exceed sales targets
• Maintain a strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

• Experience in professional dog grooming
• Qualification in Grooming preferred, but not essential
• Ability to create and embed strong safety practices throughout the salon and store
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge
• Physically fit, with the ability to lift heavy animals as required
• Demonstrated experience in handling and working with live animals
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members
• Strong attention to detail

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets. Our connections with pets help us as people…at the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm. Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.